Best Home Upgrades in Colorado Springs CO
Furnace decided to go on siesta on the coldest night of the year. Josh w/ Olson came out and had it up and running in less than an half an hour. Josh was very professional, polite and very knowledgeable.
2500 Centennial Blvd, Colorado Springs, CO 80907
They were super helpful. And I did not even wind up using them. It was a problem that was fixed by the water company. But they pointed me in the right direction and I will definitely call on them if I need some help.
2042 Aerotech Dr, Colorado Springs, CO 80916
The only plumber in town I’ll use. Honest, trustworthy and fair.
1508 Dustry Dr, Colorado Springs, CO 80905
Back in late 2021, I had their estimator out to provide an estimate and recommendation on baseboard heating for the basement of my home.
They recommended 4 base board heaters which we agreed to and signed/paid for.
When their technicians came out, they told us only 3 was necessary and they would reimburse us (approx. $1k) after the work was done.
After the work was complete, I called multiple times between January and early spring before their HVAC department got back to me. He (Andreas) told me the best they could refund me was $200-300 which didn’t make sense based off what they charged me ($4k for 4 baseboard heaters).
I asked if they could re-look at the refund price or provide me a line item breakout to help me understand where they’re coming from. The HVAC manager refused and instead gave me the contact info for the electrical manager to sort out the refund.
I have called the electrical manger 3/4 times since early spring 2022 and each time he has told me he will get back to me and has never done it once.
I still have not received a refund or any call back. I’m very upset because this company has shown no accountability or follow through. I get people are busy and I’ve tried to give them time, but after 9 months and no follow-up, I’m pretty lost for what to do.
At this point I don’t know how I’m supposed to get my money back other than taking them to small claims court.
They recommended 4 base board heaters which we agreed to and signed/paid for.
When their technicians came out, they told us only 3 was necessary and they would reimburse us (approx. $1k) after the work was done.
After the work was complete, I called multiple times between January and early spring before their HVAC department got back to me. He (Andreas) told me the best they could refund me was $200-300 which didn’t make sense based off what they charged me ($4k for 4 baseboard heaters).
I asked if they could re-look at the refund price or provide me a line item breakout to help me understand where they’re coming from. The HVAC manager refused and instead gave me the contact info for the electrical manager to sort out the refund.
I have called the electrical manger 3/4 times since early spring 2022 and each time he has told me he will get back to me and has never done it once.
I still have not received a refund or any call back. I’m very upset because this company has shown no accountability or follow through. I get people are busy and I’ve tried to give them time, but after 9 months and no follow-up, I’m pretty lost for what to do.
At this point I don’t know how I’m supposed to get my money back other than taking them to small claims court.
Colorado Springs, CO
Friendly initial phone conversation and appointment scheduling. Tech, Clint, was on time and professional. Parts ordered on Friday, installed on Monday (not time sensitive). On time and professional again. Can't ask for more. Highly recommend.
1565 Tuskegee Pl, Colorado Springs, CO 80915