Best Clearing Your Drains in Colorado Springs CO

Quick service & reasonable prices!

Water heater died on a Monday night, went on Angie's List Tuesday morning and found Alphalete Plumbing & Heat. I submitted my request and got a call back in about 10 minutes. I explained what I was looking for, got a quote, and booked an appointment for Wed morning. Walter and Donny arrived on time, did quick, clean work and brought my venting up to new code. I had a new water heater put in and they hauled away the old one and took care of the permits. Great service!

If I could give this guy zero stars I would. Where do I even start? We purchased our house in July 2015. El Paso County requires a sewer inspection prior to the sale of a home. During the inspection this company broke the concrete on the sidewalk when they drove over it. They wrote on the receipt that they would repair that portion of the sidewalk. We had a very quick closing and the previous owners weren't able to get it repaired prior to closing so we then took over the attempts to get it repaired.

We called roughly 15 times before we actually got to talk to the owner. Either they did not answer, did not return the call or the receptionist refused to help and would tell us she could only take a message to which we didn't get a call back. The interesting thing is that her name was Linda and according to property records Dennis and Linda own a house together which means she's his partner and not his receptionist and pretended to be to avoid answering our questions. Only when we threatened legal action did we finally get a call from Dennis. He told us that they were waiting on a part from China for a piece of equipment he needed to fix the concrete and they would take care of it. That was months ago. We've started calling again and have not successfully spoken with anyone because nobody has answered the phone. My daughter graduates next month and we have to have the sidewalk repaired for the party because it's a tripping hazard. We're paying out of pocket to have the sidewalk repaired and are preparing the small claims action to sue this organization. Don't expect this company to stand by anything they say.

I have never been happier with the service I received from this company. As a single woman and mother I was getting taken advantage of multiple times by reputable companies. Charlton came in assessed the problem and saved me thousands. Alex and Charlton were professional and fixed it within a hour. I will never go anywhere else for plumbing services. I am so happy with their work and can breathe again today! Thank you both! Thank you priority plumbing for hiring honest workers!