Best Leaky Toilet Repairs in Cleveland OH

First experience with Five Star and we were really happy with how quickly our clog was cleared! Super nice guy who just wants to get the job done! Will definitely use again.

They unclogged my tub at a excellent price in a timely manner

I am what you would call useless when it comes to home repair. I called Ben Franklyn, Roto Rooter, and they all wanted $59.00 just to drive to my home. Dan came out when I requested, at my convenience, at no charge. He gave me a fair price, did great work, and even installed a shower head at no additional charge because he finished the job early. He was a tremendous help now, twice. He recently fixed a water line on my fridge as well. When I had people ballpark me over the phone, Dan was cheaper, and came out at a better time. He told me what he'd do before anything was done, and lived up to what he promised, which was quality.

I would highly recommend this plumber again, and I will have him back at my home to do further work. He's been a huge help to me and my family.

Integrity!

Chris and his crew have helped us with our plumbing problems over the past four years and have always done great work. His prices are fair and he and his workers are prompt and professional.

I had many companies over for estimates. I used to be in the business years ago when I was younger so I knew what to look for. This one had Kevin doing the job. He was polite, professional and especially honest. He and Jason came in and did a remarkable job in a time that I thought could not be done. During this time I had Covid-19 concerns and they rescheduled without any problem. I want to thank the office personnel for calling me on a Sunday to confirm. They ware remarkable. I think this is the best company in the business . Hats off to Kevin for being so forthcoming.

Professional friendly and helpful service

1. This review has been updated from 5 stars to 2 stars. They were completely deceptive on a lot of things. First and foremost they overcharged us to hydrojet the sewer line. They charged us $1300, which hydro Jet should only cost a couple hundred dollars. Also, they were trying to charge us $12,000 to reroute our sewer line instead of actually repairing it. They lied and stated that the sewer line was completely damaged/collapsed and it was best to reroute the sewer line. They also lied and stated that insurance will pay for it. Of course, insurance denied it because insurance does not deal with interior plumbing. Insurance will pay to repair the sewer line. They are plumbers and not insurance adjusters so they do not know how to word things to get insurance to pay for it. Anthony, the field supervisor, was just saying things to get our buisiness. I found a plumber through The Home Heritage Program in Cleveland, Ohio. He charged us $3500 to repair the sewer line. He said that it wasn't collapsed at all. It just needed a good hydro Jet and reverse hydro Jet to get all of the tree roots out. He would have charged another $3500 if the sewer line needed to be replaced. On top of that, insurance actually reimbursed us for the sewer line repair. So Anthony and his team were going to charge us $12,000, mess up our waterproof basement, to reroute a sewer line to a place where there was no sewer line instead of actually fixing the sewer line. Also, to reroute a sewer line costs $5,000-$6,000 so they were definitely over charging us. When I told Anthony that I did a quick Google search and saw that the average cost to reroute a sewer line was $5,000-$6000. He said that the $12,000 was the bare minimum that they could do. Also, they sent Cleveland water and Fire Restoration to clean up the basement. Both Anthony and Cleveland water and Fire Restoration assured that payment wouldn't be an issue because insurance will handle it. Both were lies. They say these things to get your business. And they overcharge you. They take advantage of new homeowners, who do not know any plumbers, and are just doing a quick Google search for a plumber. I have it two stars because they did their jobs. But they overcharge you and mislead you into believing that insurance will pay for it. And if insurance doesn't pay for it then they'll still overchar

2. This company came out immediately and was able to fix our issues immediately. They were professional, thorough, and did a great job. We had two separate incidents in regards to our plumbing and even though they sent out different technicians (Kyle, Joe the Plumber, and Anthony) for both incidents, all of them did a great job and were able to fix our issues immediately. I would definitely recommend!

Great guys. They were professional and got the job done in no time.

Great communication by Kelly and professional services. Highly recommend.

No surprise costs! They gave me an accurate estimate and have friendly, professional staff! I would recommend Gorjanc Comfort Services again.

John is a great guy, good prices and is on time and very professional and gets the job done right on the first time and I will definitely call Drain Be Clean for any future plumbing issues.

From the initial phone call to to work being completed.. It was a 100% positive experience. Shawn was fantastic. Very personable and a pleasure to meet! He was truly honest and even gave some pointers/tips as well for maintenance. His work was extremely neat.. and he provided fast and efficient service at a very reasonable price. I am so glad I came across his information and we will only be using him for any future needs.

This company did an excellent job. I
highly recommend to all my friends and family. It was affordable and excellent quality work.

Always gives top notch service. Very personable and professional explains problems and most cost efficient solutions.
Highly recommend.