Best Bathroom Renovation Bathroom in Cleveland OH
Tim was great! Very knowledgeable and professional. Good communication and very friendly. He even gave me a discount on their minimum price because it was such a small job. I would not hesitate to call them again. Glad I found a new plumber!
Cleveland, OH
I originally gave John at Free Flow Plumbing a good review until I went to my rental property and checked his work. He had installed a cleanout on my main, cast iron stack. Right after his work was completed all the toilets connected to that stack above his work, had heavy leaks, none of which were there before. I've been informed, this is a result of when someone cuts into the main stack not supporting it properly, thus creating the whole stack to shift (lower) and loosen the connections of all the toilets/fixtures above.
I requested a meeting with John and he reluctantly showed up, after telling me he wanted to make things right. He then proceeded to tell me that those leaks were there, before he commenced his work and that they were not his fault, which makes no sense because I've owned the property for 15 years and the ceiling and walls connected to those areas would have been wet and/or discolored.
He got very defensive and left quickly, then told me if you aren't satisfied call his lawyer. Not, let me make this right. Being a fellow contractor in the same city as John, for the past 15 years, I have learned over the years that things can go wrong at times, during those times it is an opportunity to shine and go above and beyond to make the customer happy. This isn't the philosophy at Free Flow Plumbing.
Not only were his rates are outrageous, the quality of work was beyond poor. He left the job site a mess, leaving the waste pipes, he cut out there at my property, along with dirt he tracked throughout the home. He had to cut out 2 boards to get access to the area and instead of re-installing them, he just left them on the basement floor. Being a contractor I talk to a lot of plumbers and I mentioned this job to them and it was a consensus that John consistently does poor work, and if there’s ever an issue he will leave you high and dry and direct you to his lawyer. Stay away from this company! I cannot stress this enough.
I requested a meeting with John and he reluctantly showed up, after telling me he wanted to make things right. He then proceeded to tell me that those leaks were there, before he commenced his work and that they were not his fault, which makes no sense because I've owned the property for 15 years and the ceiling and walls connected to those areas would have been wet and/or discolored.
He got very defensive and left quickly, then told me if you aren't satisfied call his lawyer. Not, let me make this right. Being a fellow contractor in the same city as John, for the past 15 years, I have learned over the years that things can go wrong at times, during those times it is an opportunity to shine and go above and beyond to make the customer happy. This isn't the philosophy at Free Flow Plumbing.
Not only were his rates are outrageous, the quality of work was beyond poor. He left the job site a mess, leaving the waste pipes, he cut out there at my property, along with dirt he tracked throughout the home. He had to cut out 2 boards to get access to the area and instead of re-installing them, he just left them on the basement floor. Being a contractor I talk to a lot of plumbers and I mentioned this job to them and it was a consensus that John consistently does poor work, and if there’s ever an issue he will leave you high and dry and direct you to his lawyer. Stay away from this company! I cannot stress this enough.
5325 Naiman Pkwy, Solon, OH 44139
Always a great place to check for random plumbing items. Everytime I need a special fitting they are helpful and friendly.
Cleveland, OH
Corry Nick John and Jacob very pleasant. Happy to answer questions. Very clean and respectful of my property. Was very happy with the outcome.. will recommend your company to my friends and family
673 Dover Center Rd, Westlake, OH 44145
Thank you; Mike M. for great customer service! A+
770 Ken Mar Industrial Pkwy, Broadview Heights, OH 44147
We had a master bathroom tore down and completely remodeled as well as had a new water heater installed. Big Bear did a fantastic job.
19646 Center Ridge Rd #1, Rocky River, OH 44116
Brian was prompt and arrived just when he said he would. He and his partner were very polite and understanding during the entire repair job. He only charged me for the service call, but managed to get the furnace running for me, and explained exactly what was wrong and what would eventually need repaired/replaced. He additionally ensured my space heater was operable even though that was not part of the service call. He went above and beyond for me--providing outstanding service for a very reasonable fee. I highly recommend Brian at NEO HVAC.
3555 W 69th St, Cleveland, OH 44102
Great job! My tub is like new!
11811 Shaker Blvd 204 1098, Cleveland, OH 44120
Very professional and thorough. Provided video and explained it for backyard storm drain. Prior to this service, a pond formed in the backyard every time it rained. Also shared preventative measures to keep drain clear. One and a half years later no more pond!!!
2150 W 117th St #1263, Cleveland, OH 44111
SUPERB work, competitive pricing. Nicholas Almaliotis was exceptionally professional, diligent, and expedient. He's earned my families business from here on out. Well done, Plunger Plumber!
5265 Commerce Pkwy W, Cleveland, OH 44130