Best Sewer Camera Inspection in Cincinnati OH

Our house in Erlanger needed an entire HVAC system after many decades of use on rather short notice. The guys at Schneller first gave us a second opinion on possible replacement before creating several options for the best system.We still cautiously took a couple of additional quotes but Schneller came in, at not only a lower price, but even better equipment than their competitors. Part of our concern was selling the house in the near future. The Amana brand they offer has a fully transferable warranty - a great resell feature.The work was scheduled just a few days out and was completed inside a day. The new unit is not only more efficient but takes up less space in our utility room. A Wi-Fi thermostat was part of the package and is so easy to use from our mobiles.Everything was done quickly and neatly, including removing the old system and no mess left behind.Thank guys. Job well done!

I worked with three techs for this repair. The last, Shawn with Cinci Rotor Rooter (ID 2839), worked into the evening to get my line cleared when he could have easily given up because the line is very likely collapsed. He's clearly a talented plumber but more importantly, he is driven to be successful even with very difficult repairs.

Ryan provided outstanding service as he repaired a shower and installed 3 toilets. He cleaned everything up, and was even able to finish the job for less than the original estimate. We appreciated his transparency and work ethic. We told my 80+ year-old mother that this was a plumber she could trust. She called the next week and agreed that this is a company you can rely on. Thank you, Schleuter Plumbing!

Great work that was done fast. Worked with me and made suggestions to lower my total price. No funny business when final bill came. Took pictures while the work was being done and shared them with me for my home records. No complaints!

I decided on Five Star Cincinnati Plumbing as my go-to plumbing company after meeting with a few plumbers and doing extensive research. They were always upfront about pricing, so I knew that they weren't trying to take advantage of me or my situation. We replaced our water softener, and now my family is much happier! Not only did we save money in the long run by switching to them, but their customer service was exemplary..

Very professional and good communication with these guys. Fair pricing and great work! I felt very comfortable letting the crew come into my home as they solved all my issues and left no mess.

Needed service on our tankless water heater, they were able to get us in the next day. Kyle was really friendly and quickly resolved the issue we were having. He also took the time to walk me through the process of flushing our water heater in case I ever want to do it myself. Will use these folks again for sure as needs arise.

Our bathtub drain pipe, which was embedded in concrete above our dining room, burst. We were told that we would need to jackhammer our bathroom floor out to get to it. Then Eric arrived, and knew how to get to the pipe from below. It took him two days, when we feared it may take several weeks. He was great and did the job in the time and at the same cost as he initially quoted. We went from having a very bad accident to a very positive experience. Thanks, Eric!

My Technician Shawn showed up on time, was friendly, professional, and very thorough. The quality of his work was excellent! Jim G.

Harry was fantastic. He quickly located the source of a leak causing damage to our wood floors. Harry even took the time to work around our floors for fear of causing them any further damage. He really went the extra mile to help us out!

Ron went above and beyond to help us when our outdoor spicket froze, causing the pipe to crack. He was very quick to respond and did an excellent job!

This is the ONLY plumbing company I call. They do a great job, are very professional and friendly.

Saul called as soon as he was on the way. That really helped me to watch for him.
What a great guy!! Very knowledgeable and friendly. He treated me like one of the family and I highly recommend this company. Everyone I have talked with or have helped me have been so sweet and kind.
I have often thought they had the perfect name for their company..Best Plumbing because in my opinion, they are the best.

Justin was great and gave me an honest assessment of the plumbing issues going on in my home.

Definitely go with Getz, especially if you need major work done. WAAAYYYYY cheaper than the competition.

Great work super helpful. Very happy with work.
But very expensive mistake $950
I drill hole in main line.

We recently purchased a home and had some things that had fallen into disrepair over the years prior to us purchasing it. I initially called Nixco prior to Labor Day Weekend to set up for a small list of items to address the following Tuesday, (I had found Nixco through a Google search and was amazed by their reviews) After the weekend the list of repairs had grown and Nixco was incredibly flexible in making sure everything I had that needed repair got accomplished even though there were more than I originally informed them of. The service tech Todd and his counterpart were very helpful, understanding and knowledgeable. I told them before they left that if I have any other Plumbing needs I will contact Nixco and I will reccommend them to others who ask as well.

Unbelievable service

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

We had a gas leak here in my duple Duke cut it off and they ce to make the required powers. Well they didn't fix it properly and when Duke came back out it failed ins I ection. He didn't pressure test the lines after the repairs were made. Then they refused to send someone to make the required fix. So now we're just stuck in limbo. Other plumbers dont want to go behind them and we have no heat, hot water or stived. Which all ran off of gas. Really bad business. Be careful or you'll be stuck too.