Best Plumbing Supply in Cincinnati OH

A trusted company who does excellent work. We will continue to use theor services indefinitely. Very grateful for people we can trust.

We all know what it's like to work on plumbing and you go over to the Ace Hardware thinking that you'll get what you need. Don't do it and go to Noel's Plumbing Supply first. If I had I would have saved myself so much heartache and so many days without any water in my house!

Bottom-line that I bought an old house and had to replace the valves in the old clawfoot tub. Valves for different types of faucets are notoriously hard to match and neither Ace nor Home Depot could begin to give me help. The old man at Home Depot said there's only one place for you to go and that's Noel's Plumbing Supply.

I went there showed them the part I needed, showed them a picture of the faucet I was dealing with and they handed me the part and I was on my way and now I just got done taking a shower and life is good.

1-Tom showed up on time and after checking out what needed to be done was quick to send a quote over to me. They definitely have a smooth operation. I ultimately chose not to use them for our project, though. I instead went with another quote I received.

Only doing 3 since I was just looking for a plumber and looking for information.

After receiving a fairly outrageous quote from another company, I contacted Best. They were able to get someone out to see me same day, the plumber was friendly, quoted me quickly, and finished the job with zero issues. Would (and will) use again if the need arises.

Edit: My home warranty company assigned a different company to replace my broken water heater. Over 2 weeks of runaround and little communication from the other company, my warranty company allowed me to use a company of my choosing. After my last experience with Best they were my first call.

They made it out the next day, replaced the water heater the same visit, and even gave me a discount for the issues that arrived from my warranty company and the other plumbing company (even though Best had nothing to do with that mess).

Needless to say, after my last 2 experiences, I am fairly certain I have found my plumbing company for the foreseeable future.

Service people were professional, personable and best of all, they got the job done in a timely manner.

The Plumb-Tree Company is the only company I will ever call or recommend ever again. My toilet was backing up and I called the rooter and others they would fix it and less than a week later problems back . Money going right out the window. The service guys these people sent out was either high or looked like they just got out of prison .I called Billy he was professional,clean and great at problem solving. I had a huge tree in my neighbors yard roots was the problem. He fixed my drain and replaced the damage from the roots and gave me a great price and service that was exceptional. I even checked others to check prices they were triple the price .
Billy's 100 percent affordable and does quality work. Worth every penny .

I had a customer with an emergency pipe burst late Saturday afternoon called Charles the owner, left him a voice mail. He responded back and called within minutes to get the details. This is a caring professional that also takes care of any plumbing needs. Highly recommended!

We were pleased that he had our drain unclogged in no time. He explained everything and told us how to prevent it from happening again. Thank you for great service at a better price then the other plumbers. Will definitely use you again.

The girl dealing with me on a Sunday, while I’m bailing water and frustrated was awesome. Consummate professional dealing with an excited customer. Nick, the plumber, was great; polite, professional, skilled, neat and answered my barrage of questions. Will absolutely recommend Spartan and use them again. When I had an emergency on the Sunday of a three-day weekend, they took care of me. No sales pitch, just answers. Quick, responsive and a pleasure to work with.

Over the holiday weekend, the main drain of our house was clogged disabling the ability to use water in the house without waste water flooding in the basement. Roto-Rooter not only was able to send a technician within the same day (a Sunday), but they did not charge any after hours fees for it being during a holiday weekend (as some places do charge extra). The technician (1795) was very polite and patiently explained everything he observed as well as possible plans of action to alleviate the issue. Pricing for services was fully explained and permission was requested before taking any further action. It took some time to get through the line, but he was eventually successful at clearing the main line leaving the house. He took the time to clean up around both drains in the basement level as well as cleaning up after himself. That was awesome! All systems are currently still a go! Thank you, Roto-Rooter!

I can't say enough good things about this company. Brandt junker and his team are very professional and they treat you like a person and not just another number. When I talked with him I could tell he was a man of integrity and honesty. He and his team were able to detect and pinpoint the exact location where my leak was originating from. It made the plumbers work easier and has gave me peace of mind. If you notice you have a soupy yard or it has become a swamp overnight I highly recommend you hire his company to find the exact location of your leak!

I was told it would be a week to come out and fix a leaking pipe. Unacceptable. I called Rods Home Service and he came out the same day. Fixed it in about 15 minutes.

Nathan was amazing ! He came out same day , gave us a quote , helped us break down pricing and financing and got to work the next day ! We appreciated how detail oriented he was , on time and kind he was. He installed a kitchen sink and faucet for us , then washer and dryer hookup with brand new water lines and plumbing. He worked extremely hard and we’re thankful for him!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
---------------------------------------------------------------------------------------------------
Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00