Best Bathtub in Cincinnati OH

Couldn't believe our 2nd AC went out the very same week in our home! Schneller was able to come back out within a few hours of our call to make repairs to our unit at a reasonable cost.

Chris did a great job communicating the problem and the plan for the repair. The job was completed in a timely and efficient manner.

I hired Ryan and Jeff Tharp whom are father and son of R&T Plumbing. They repaired my leak that was underneath my sink at a very affordable price. I am so pleased with their work and will be referring them from here on out. They are very honest hard working men.

Great experience and fair price for the work done.

Jerry was fantastic. He was very clear about what was wrong and up front with everything he was going to do. I highly recommend him.

Top notch! Honest, quick, professional and even tidied up once the work was done. Would be more than happy to use again or recommend their services to others.

Worked with this company (Kyle) to connect gas equipment and install a new hand sink in a commercial space, they quoted cheaper than large plumbing competitors like roto, pulling the same permit and performing the work. Once the actual work was done it was even less than original quote.

Will contract all of our future plumbing work to Hensley’s

Contacted via Angi for repair/replace of water heater. Spoke with Eric Warner 3 times prior to him responding to my home for an estimate. At no point during those conversations did he mention a $129.00 Trip charge. No other contractor requested a charge for an estimate. If you contact or are contacted by American Rooter, be sure to enquire about a fee for an estimate. I will also be filing a complaint with the BBB and Angi.

Larry and employee did a nice job removing an old cement sink and installing a new mustee sink.Very pleasant, efficient, and knowledgeable. Company previously installed toilet for me a year ago. Will keep around for plumbing needs. Thanks again.

Dalton was beyond amazing and was super nice and friendly he was able to deal with his work and deal with 3 screaming children 5 and under running around while trying to explain to me what was going on. He kept his cool and was great. I have never had issue like this or experience water issue. This was my first time and it was beyond nerve racking for me. He found the problem wasn’t Even on my end. I would deff recommend using them there prices are fair. From the moment I called till the moment my business was done with them was handle great. Thank you dalton again!

ASK FOR DALTON

I would give them a -10 if I could- DO NOT USE- TOTALLY UNPROFESSIONAL - They were actually recommended to me.
I'll be speaking with David Becker on this. They were contracted to camera a line and provide a flash drive. After the first tech Ryan refused to answer any calls, they sent a second tech Scott - seemed really nice and helpful - camer'ed the line.. They were paid by Credit card for good faith- chased them for over a week for the video ( after Tracie hung up on my supervisor, no returned phone calls, text messages and emails for 2 weeks)...we finally got the video ( with It was let then 30 seconds long and a video of the tech ( he took it off his cell phone!! ).. They refuse to refund the money or respond to any correspondences... I'll be contacting the BBB and reversing / disputing the charges.

Boden was great! They changed out my hot water heating in less than an hour. I will definitely use them again.

Roto-Rooter, Zach Wilkins, showed up exactly at scheduled time. I generally don't judge based on that and allow lots of leeway, especially for services like help with plumbing. But I was impressed.The technician was genuinely friendly, in voice and facial expression and mannerisms. . .not annoyed because he had to work and probably get dirty, haul awkward equipment into my basement, listen to my description of what was going wrong, fix it and clean up.He allowed me to stand by and watch and ask questions and discuss what he was doing.Before he began work he discussed fees and options with me and made sure I understood.The project became complicated and he was able to diagnose possibilities. He suggested a more specific procedure, which would be performed by another Roto-Rooter specialist and told me about costs. He did not give me a bill and tell me to call for that additional service, and depart. He called that specialist and asked if he was available .. now. I had not used up all of my service time charge so he waited until the second technician showed up to explain and assist if needed. The second technician was just as good. The two worked together. I payed the basic fees for each, $$$, but no one was trying to take advantage. Problem still needs work but both informed me of services for which I could contract through Roto-Rooter and not have to hunt for someone.

Maximum Plumbing did an outstanding job on our Water Heater install and removal. They were on time went over the work they would do and got the job done in timely fashion with no issues. The technician was very professional and courteous and respectful while in our home. Will use them again for any plumbing work that we need done.

Mr Franklin was very professional, pleasant to talk to, and did a good job of explaining everything about what the problem might be with our dripping shower head and what it would take to fix it. He and the company were very nice about when they arrived to the appointment due to a family member sleeping during the morning because of working a night shift, which I really appreciated.

Nathan was very nice, thorough and transparent about the work required. In addition he happen to have discovered we believe one of my mothers rings. We think my Dad may have dropped it in the process of putting it away somewhere safe and secure. We were very appreciative!
He did a great job!

I seriously cannot believe this company is sent out to do work. Warranty company sends them out, technician is never on time, never responds to messages or calls, needs to order parts for job but won't tell you what they need. Working on a lawsuit against this company and warranty company at the moment because this is laughable and a total scam

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00