Best Rooter Service in Chicago IL

I was 2 days past the warranty and they still charged me with a slight discount

Apex is my go to plumbing company. Chas was here to fix a shower for us. He is polite, efficient and so capable. He quickly diagnosed the issue and had it resolved for us right away. I will always call Apex for plumbing issues and would recommend them to anyone!

I hired this company based off of the many good reviews before mine... Juan and his company lived up to the positives reviews ... I hired him for one job that turned into 3 things...as far as knowledge Great! Juan...the guys a nice guy and professional ... Price he was fair and gave me a brake on thing one... I think if I shopped it I could of got thing 2 cheaper But I gave it to him to get it done ... and thing 3 I felt was was too high priced but thing 3 I had to use him for... Would I recommend Yes! ... Over all he was fair against his competitors and less expensive then many... where I felt he was High, it was his honest charge so it wasn't like the guy was taking me to the bank... and hes up front, not pushy just what the man wants for the work... not an up charge company or anything like that...He asked for a review and this is my honest opinion ... These companies are all over the board in price so nothings going to be cheap in these areas... I did my home work before hiring this company and have years of experience with this issue... This company over all even though Of the high price comment on one thing was fair... So $$$ aside he knows his stuff and you will be able to depend on him getting it done right and being professional...

Worst customer service I've ever had; very rude, intimidated my wife, splattered human feces all over brand new wallpaper despite being specifically asked to cover them, then made up extra charges at the end

AMAZING SERVICE!!!!I really don't know where to start. The communication since the first message was awesome. Bert was very professional especially following the Covid guidelines. He had his mask on at all times. He quickly diagnosed the problem and fix it. There was a piece of plastic and other things blocking the pipe that was coming from the basement toilet. It was a mess. Without hesitation he got right into it. Once, he unclog the pipe he started to clean the mess. I was surprised because you don't get that nowhere else. Very genuine hardworking man. THE BEST PRICES IN TOWN!!! I STRONGLY RECOMMEND HIS BUSINESS TO ANYONE, INCLUDING MY FAMILY! All I know i can finally sleep in peace again! THANKS SO MUCH BERT!

Service tech arrived promptly in under 1/2hr after I received a call he was intransit. One of the competitions showed up unannounced while Eric was finishing up the job . The 3rd & 4th competitors were no shows. Eric was professional, courteous and cordial. He was accommodating with the fact that it was a short run problem and was very salesman like in negotiating an accommodating price. He was quick to remove his equipment & get to work. He was again very professional and personable while inspecting the site with his camera. He spoke very highly of his company and the other tech.'s. I will not hesitate to call Sam's Plumbing And Rodding again & I will ask for Eric by name.

Mike was awesome he was pleasant to talk to and explained everything I would totally used and refer him or his company to anyone

We had a kitchen sink backup in our ground-floor condo unit on a Sunday evening. The plumbers arrived within an hour and routed the drain twice with no success. While one of them tried a third time, the second went down to the building garage to listen at the point where the common drain attaches to the sewer. Sure enough you could hear and feel the rodding knocking about in the pipe. But still no luck clearing the drain. They offered to return the next day with a truck to jet the line at a cost of $1800. We signed the proposal but since the pipe is a common drain we reviewed the situation Monday morning with our condo management company. They have a designated plumber and also noted that the cost to the association would be far less. So we cancelled the jetting but paid out of pocket at Sunday evening rates for the work of the two plumbers we had engaged from Captain Rooter. The next day the association's plumbers appeared at our door with the same type of power rodder fitted with a 75-foot cable and corkscrew end. They successfully cleared the clog. They asked about the plumbing job of the previous evening and thought possibly the Captain Rooter equipment cable was too short. In fact, the plumbers on Sunday had some dialog between them about the rodder on their truck having been switched - not by them - to one with a shorter cable that was missing a corkscrew at the tip. So in the end we are left with a distinct feeling that Captain Rooter arrived with equipment that wasn't adequate for the task, and then offered a jetting alternative at a price that seems far above the average for our area. Jetting vs rodding is a debatable issue but in our case the management company decided to begin with normal rodding. While the Captain Rooter guys were professional, personable, and worked hard for the hour they spent on our drain, the experience for us was a costly disappointment.

Sam came to me and installed a new water heater and repaired my shower from a old shower systems
To a new delta shower system fast affordable service will recommend this company to everyone

Very good