Best Drain Rooter Service in Chicago IL

After the strong rainfalls in Chicago where everyone's basement flooded we had Roto-Rooter come out. While we appreciated the prompt and professional service of all employees that came to clean and check equipment, they messed up our AC piping so the water didn't go down the drain but rather created another big puddle in our basement. I've contacted Roto-Rooters via email and left a voice message but never received a response. Then we received the invoice and contacted them again. No acknowledgement of them messing up. All they could do is sent a cleaning crew more than two weeks after. I don't need no cleaning crew now - we took care of this ourselves after no response from them. We didn't even get a partial credit on our invoice. I tried to talk to them and just a bunch of excuses why that is not possible. Imagine paying $569 for a cleaning that you just re-do yourself.So long story short - prompt and quick service but double check the work. Roto Rooter cares about money more than customer service.

This is the most professional company in the Chicagoland area. They do quality work at a reasonable price. Thank you. I will continue to refer my friends and family to Apex Plumbing!

We had an issue with water leaking from under the kitchen sink. I called Go-Rooter Plumbers and two plumbers came the very next day, as promised and on time. They provided a fair estimate for services and were able to fix the issue on the spot. They were kind and respectful of our home. I'd hire them again without question.

Jorge and Tony came out to my office to help repair a plumbing issue. Very nice people. I would use them again.

I've called upon Bert more than once, there isn't enough good things I can say...I think the most important is that I will call him again and recommend him to family and friends. So stop calling around and just call him. I've called the larger companies are they are all about upselling and Im sure they get people to pay them absurd amounts. Nope..not for me...

Thanks

Prompt service on a weekend - arrived within the window of time promised, assessed and fixed the back ups In two sinks. Efficient, courteous and very tidy clean up. Scott did a great job repairing our gas fireplace! He was professional, thorough, and even cleaned the inside! I highly recommend Sam's Plumbing And Rodding!

It is my extreme pleasure to respond to your survey regarding Mr. Donnie, Ballard of Chicago suburban Plumbing. From the very onset of my interaction with Mr. Ballard, he exhibited exceptional knowledge, courtesy, and expertise as it related to the issue with my plumbing service line.

he answered all my questions in layman‘s terms that I was able to comprehend, and from the beginning, put my mind at rest that I had made not only the right decision with the vendor, but I lucked out With your employee who was assigned to my home. His analysis of the problem was spot on. Even before he had even dug into my front yard. In addition on every occasion that I reached out to Mr Ballard he promptly returned my calls, and was responsive to my insurance provider in my efforts to do receive reimbursement. Lastly, my observation of Mr. Ballard, with his two young staff people was exceptional and his teaching methods sharing his from what I understand is over 30 years of experience. I would highly recommend your company to anyone who has. Any plumbing issues. As a result, the last time I saw Donnie, I got a bunch of his business cards to share with my friends and colleagues, all of whom have homes and many of whom have real estate properties.thank you
Alan Mathis

Responded same day to look at a problem with our stove's gas line. Manny did an excellent job explaining the problem and addressing the situation. Would happily use them again.

Marcus came to my house and rodded my mainline and opened it then installed s new delta faucet Marcus did a great job. This company is the best

Very good