Best Basement Flooding Repair in Chicago IL

Had a very positive experience yesterday with Roto-Rooter. The professional, Robert, was here within 3 hours after a non-emergency call. He persisted and successfully completed a very challenging floor drain cleaning. I was thoroughly satisfied with the work done and no longer have to worry about standing water in the basement.

Seems like this company is hit or miss. I called them to come out and do as assessment of my condo unit prior to renting it out and they were quick, seemingly thorough and it was free! They didn't find any issues in my unit - great. I called them the following week to assess a leak in the ceiling of the retail space below our building's units. I spoke to the owner on Saturday and discussed having someone come out to look at it Monday morning. As of Monday morning, I hadn't heard from anyone so I called around 10am to see what time frame I was looking at. Obviously no one was planned to come out, so they sent someone and they arrived within the hour. As they arrived, I was told by the crew that it would cost $285 for them to set up a ladder and remove 1 ceiling tile to be able to see where the leak is coming from. After that, I basically had to stalk the owner to send us an estimate for any work that would have to be done. We had him look at another item (booster pump) that needed to be removed and capped too, since I had already paid $285 to have someone there. They said the work was too commercial because it was copper pipes and said they would not do the job. Keep in mind their truck, sweatshirts, and website says residential AND commercial - AND FREE ESTIMATES. After hounding them down for a full day, the owner told me they do not want to take on the commercial part of the work. Then, I asked if there was a chance they would cut the drywall to find the source of the leak that they may decide the work is too commercial and refuse to do it. At that point, he suggested I find another plumber who does commercial and residential work to have the work done. So much for my $285 that I have nothing to show for...and no refund offered, obviously.

Long story short: if you have MINOR residential repairs or issues, they might be okay. But if you live in Chicago and it's anything related to a building issue, STEER CLEAR!

First Chicago quickly made time for me and did excellent work. Will use them again in the future.

Chuck and Chas are the best! They replaced my water heater with the quickness! True professionals! I would recommend a million times over.

Juan solved my plumbing problem quickly and professionally. He gave regular updates on progress and quickly answered all questions I had. A definite recommend. Project: house sewer and drainage.

I've used J. Blanton's services in two different properties. They impress me with their quick responsiveness and with their contacting me if their techs will arrive earlier or later than planned. The techs in my opinion know what they're doing and act in a courteous manner. I do believe that Blanton charges a lot for their work. Yet, I still will use the company again because of their convenient and quick service.

Working now better than ever! Thank you!!

A couple months ago my husband was out of town for work and during a rain storm I noticed my gutter drain was clogged up really bad causing water to buildup in our gangway next to our home. Called my husband, he told me to call Apex. Chaz the owner's son came out and got the clog cleared right away. He was really easy to deal with and really good with our crazy dog Wilma. I would definitely use this company again in the future if I needed anything plumbing related.

My next door neighborhood and I (and possibly others in the neighborhood) experienced flooding even after just a little rain. Now, that problem is gone, thanks to Bubba and Wayne.

Very careful and complete work. Solved all of the problem

I had a big problem at home with completely clogged bathtub. That was in the evening and we couldn't even use it. I called this company and the plumber named Ben came and did the miracle job. I say miracle, because there was a problem with access to the pipes, since we live in quite old building.Ben, as well as the office lady were very nice and professional. The whole service was fast and they were courteous enough to waive some fee for us.I will definitely call the again if any plumbing issue should occur in the future!

Great business with reliable service.