Best Appliance Repair in Chicago IL

Definitely the best plumbers we've ever hired in Chicago. Between the condo associations that I'm a member of and my personal property, First Chicago's work has always been top notch. The owner Eugene is awesome and his crew is prompt, professional, and extremely knowledgeable. Thank you for everything, FCP!

Very professional, friendly, and helpful! I'm in the process of purchasing a 3rd floor unit which just happens to be having the vertical risers replaced by the HOA and Rob took time out of his very busy day to explain the work he is doing and how it is personally going to affect and fix my unit's current water issues. He was very straightforward with his explanation and was very patient and friendly on the phone with me even though I'm just the potential buyer and not even his current client.

As a hopeful new homeowner, I would feel comfortable and well taken care of by Rob and his team if any future issues or projects come up!

Thank you Rob for answering my questions so thoroughly and for the manner in which you conduct yourself professionally ?

Plumbing contractor was punctual and professional. Pricing was straight forward, no hidden fees. I would recommend to family & friends.

Awesome guy Henry he came in Christmas day to fix a broken pipe that froze on us.

We had a backed up drain and Bob was out to clean it out. What was supposed to be a routine job turned into a nightmare. He came in and a few minutes into it he stared there was a problem. His tool was stuck in the pipe, and we may have to open the wall. This being a newly remodeled unit this was not what we wanted to hear. He proceeded to try and retrieve it for a few hours, Jesse came out and we discussed options. One was to cut and leave the tool in the drain or we cut open the wall and pipe to retrieve it. They would then patch the pipe but we would be responsible for the repairs. I explained that this was not the best situation for me but what else can we do. Without a bathroom the unit could not be occupied. So we vacated and let them do their work.
We set up to open the wall and they cut the pipe out make their repair and it was to be done. Or so I thought. During the process they left the faucet open and all would’ve been fine but the repair they may leaked just as if it was a second faucet. It was a copper pipe and rather than sweat (weld) they installed this make shift sleeve and never tightened it. The unit was flooded and worse of leaked to several units below. We were able to dry out the unit and With the patching that had to be done it was like redoing a bathroom all over and they did not pay for any of it.
To make matters worse our neighbor got the grunt of of the water in her bathroom and it needed repairs. I spoke with Jesse and explained that things happen and we will make do with our unit but the neighbor needs to be covered by them. I expected to be able to preset the neighbors repair invoice and have no problem I felt it was reasonable and having paid for all other work out of pocket I felt this was the least Captain Rooter could do. Since presenting the invoice I have had nothing but radio silence. It’s unfortunate as I believe that all the cost should’ve been Captain Rooters but for the sake of putting this behind me I only asked they cover the neighbors damage.
I chose to share as this in hope that before they are considered for a project I relay how they performed for me. I believe it says a lot about a company by how they handle problems with their clients. I am not sure how to share pics or videos here but I’d love to share as I believe they paint a picture of the quality of work.

Stay healthy.

Marcus came to my house and rodded my mainline and opened it then installed s new delta faucet Marcus did a great job. This company is the best

Darrell from Sims and Son's was amazing, I would highly recommend. I called on Friday afternoon for an emergency call, he communicated what emergency call pricing and regular pricing. Being very clear on the process. and what to expect. When they couldn't come Friday, they went out of their way to come on Saturday, which they don't typically do. They were professional, efficient and went out their way to explain the issue and go out of their way to make the experience a 5 star one. Would highly highly recommend!

Quick solid work, fair prices! He did a great job on sealing off my sink hole. Excellent customer service as well.

Not happy with their Customer Service and Scheduling. Registered on their website, sent a few pictures and had someone come out and look at a ceiling that only needed a small patch up with drywall and paint. The individual stated that it could be done in 1 day and half. We decided to reschedule and the individual stated that customer service would contact me. They never did. I had to contact them a week later to schedule. So I schedule to have the same individual to take care of the Drywall and Paint. Two weeks later I get a text message that they had cancelled the repair because they thought a project manager would need to take a look. Why would the project manager not visit the first time when I sent the pictures. I just was disappointed since I had sent the pictures in my initial request and that was close to two and half weeks in viewing pictures and making that arbitrary decision. I decided to move with another individual.

This company is a scam. Avoid them at all cost. They charged me, and never delivered on any services

Professional from start to finish. From here on out, I’ll go to these guys for everything from lawn care to full gut jobs. It’s nice to have a skill set like this at your fingertips for anything that needs fixing.

We had two emergencies during the extreme cold weather this past winter. Our water heater exploded followed within a week by a major pipe burst. We hired 4S to get us through it and they came through with flying colors. Knowledgeable, fast, efficient and caring are just a few of the words I would use to describe them. Ann all at the most reasonable cost and payment terms. Most highly recommended!

Never showed up and when I texted to make an appointment never responded