Best New Construction Plumbing System in Chesapeake VA

We had a pinhole leak in one of our pipes located in our crawlspace. I called another company this past Wednesday, diagnosed the issue when they came in on a Thursday, but could not fix it until Monday because they were booked. I called Ali-cor and the lady over the phone gave me an early schedule for today (Friday). Brandon and Michael arrived early, were very professional, and were very efficient addressing the issue, plus they charged for a very reasonable price. I very highly recommend this company.

Had the team out to fix my dinosaur unit. I was happy they didn’t push to replace the unit. The part needed was back ordered, so we went a while without ac. But when it came in, Kitty, got us scheduled the next day. The job took less time and when it still didn’t work, they came back the next day and fixed the problem. Im very happy with their service and will be using them in the future when it comes time to replace the whole system.

We called to have our air conditioner looked at because it was leaking from the attic. We got an appointment immediately the following morning. Nick called to tell us he was on his way and he was on time. In a matter of minutes he determined the problem, we had moved furniture around in the attic and disrupted the drain pipe. He was polite and honest-we did not have a repair charge-this company can be trusted-use Smith & Keene for your HVAC issues-I wish I had them do our installation, I wont call anyone else for repairs!

After 1 hour comfort left me with a blown AC and told me they’ll be back in a week to give me a second opinion I got lucky. Marvin was working next door with comfort counts. I asked if he could take a look at my unit. It was 5 o’clock in the afternoon and he had every right to say call the number and make an appointment. To my surprise Marvin said let me take a look. He diagnosed the problem In 5 minutes. The other company was here on the phone with tech support for 5 hours. I would of been happy with just this but then Marvin went above and beyond and checked if my unit still had any warranty left. It turns out it did. He returned two days later on a handshake with the part and had my ac working in an hour. I can’t express how truly thankful I am for Marvin and comfort counts. I have no doubt 1 hour heating and cooling was gearing up for an entire unit sales pitch and I was desperate in a heat wave with no AC and probably would of fallen for it. THANK YOU

Ned was excellent, knowledgeable, and patient with all of my questions. I really appreciated the thorough job he did at my home today!

Ryan was the best plumber I've encountered in a long time so personable. Knew exactly what the problem was

If I could give Norfolk plumbing more than five stars, I would. Ridge and Marquis were very professional from the time they arrived. They took the time to diagnose the issue. They helped me save more than half of the amount that I was expecting to spend. They were very honest, and I wouldn’t hesitate calling Norfolk plumbing, if I ever have plumbing issues again.

Worst company ever. Only been in my newly built house for 3 years and have had multiple issues with A/C unit, leaks, and now tankless water heater.