Best Air Conditioner Systems in Chesapeake VA

Conversation:

Me: Hello, I just had a quick question. I have galvanized steel pipes in use for the drainage lines in my crawlspace and I was wondering if you installed replacement piping on that.

Tidewater Plumbing and Heating: No, can't get to that now.

Me, after a second: It's not an emergency. I was just looking to get an estimate and see what the cost would be...

Tidewater Plumbing and Heating: (interrupts me sarcastically) Yeah, okay sir...

Me: *long pause* (in disbelief)

Me: *Hangs up*

Here's the thing: if you can't treat potential customers with a basic level of respect, don't pick up the phone in the first place.

I 100% recommend! They came out same day for a free eval and fixed my water heater within 6 hours of calling. Both people who came out were polite & helpful. My only regret is not calling them sooner rather than attempt to use my home warranty.

Andrew Tucker did a great job! Thanks!

Installed a full home generator. Ricky, Troy, Alex and team were professional and kept me abreast of the installation progress. I had considered others through the estimation process and selected Smith & Keene based on cost, service quality and experience. I would recommend them for your home generator needs.

One of their drivers tried to run me off the road. I moved into the fast lane on the highway and he sped up to try and cut me off. If their service is similar to how their techs drive, I'd rather use literally anyone else. Tried calling the office. Apparently, they didn't care either.

The existing heating system went out after 26 years. I found an A-1 American sticker on the old unit. Joe C showed up, gave an estimate and scheduled a heat pump replacement for the next two days. He and Bruce, assisted by Mike for the electrical upgrade, completed and tested the installation in the next day-and-a-half. The unit is performing as expected even though the really cold mid-February temperatures made it work hard. The Team was very professional, sociable, and knowledgeable. I do not expect any problems with the installation, since it has run flawlessly during the initial break-in week. A-1 has my endorsement for HVAC residential installation.