Best Main Drain Line in Chesapeake VA

Fantastic job! Very friendly, respectful and a quick worker. Gave small bits of advice to hopefully prevent future trouble. Explained well what he believes caused the drain block. I will definitely refer to friends and call again when trouble strikes! Thank you so much!!

I had a main water line corrosion issue and Bay Breeze was recommended by Home Advisor.
Robin called with in an hour and gave me an estimate from a picture I had showing the problem.

This was Friday 9/20/2019 and he said he could come that day. We decided to wait till Monday the 23rd.

He was on time and checked the problem in the crawl space. He had it fixed in an hour and the cost was one third what another plumber asked.

I would definitely recommend Bay Breeze Pluming and will use Robin in the future.

Very thorough and informative and quite friendly. Great work!!!

A technician came to our home for 3 hours Thursday night & did not fix the problem. He said someone would be back first thing Friday morning... Friday around 1, not first thing, he came & was unprepared & did not fix the problem. He said he had to get a part & would be back between 5-6 that night. At 4:50pm, we were informed he was not coming back & we were without heat again in record breaking cold weather. On Saturday, he came & replaced the part within 45 minutes, still unprepared so we had to borrow a ladder again from the neighbors. He said he was not going to fight traffic to Newport News to get the part the previous day. William refused to answer any of my questions or tell me his name because I was the tenant. He was rude, unprofessional, late, unprepared, and apathetic. I recommended to the owner to NEVER use this company again.

We had Norfolk plumbing fix some nagging problems and some new ones during two visits over the course of a week. They fixed the shower that hasn’t worked since we bought the house three years ago, a problem that stumped other plumbers, repaired lightning damage to a copper pipe that all of a sudden blew out during a storm, and fixed an automatic air vent on a vanity sink, in addition to a couple other smaller things. Everybody was on time, courteous, professional, had good senses of humor, and did great work. Very happy! 11 stars. 🙂

Jim is an excellent plumber. The quality of his work is outstanding as well as his professional knowledge. He correctly diagnosed the problem with my hot water heater over the phone and was prepared to fix the issue upon arrival. Jim was able to fix an issue that previous plumbers had not been able to resolve.

Jim is a pleasure to work with. He is friendly and professional, the consummate businessman. Jim returned my calls within 10 minutes and worked with me to schedule the visit. Jim Bertolino & Son Plumbing is one of the best plumbing companies I have ever used. I highly recommend them.

As previously stated in other reviews, this company is very unprofessional. They came to do my 12 month warranty and caused more problems. I called multiple times for them to fix the problem and the last response we heard was “we will call you back”. Do not use this company