Best Jet Pumps Installation in Charlotte NC

Josh did a fantastic job installing my dishwasher, faucet and garbage disposal. He explained everything to me and completed the job in a reasonable amount of time. I DEFINITELY will be using this company for all of my future plumbing jobs.

Shane notified me when he was on his way through text. Once here, he went to my shower to inspect the issue. I was thinking we had a water leak. After inspecting, Shane stated that he does not believe there was a leak. He said where the water spot on the drywall was located he believes the water was running along the shower wall seam and outside of the shower curtain. Shane recommended resealing the seams on our three piece shower sections. Which he scraped off three old sealant and resealed. Honest, professional, and great work is what I have to say. We will use and recommend Option One plumbing from here forward. Five stars!!!!

They responded quickly and didn't charge us for the first visit because we needed to order a part. As soon as it arrived, they came put quickly and only charged for the 2nd visit.

Timely and respectful. Dyan arrived and completed the job in a very timely and respectful fashion. I will definitely call then again, if the need arise again.

Ramon was great, him and his helper got the job done in about an hour. Ramon explained what the issue was and what the fix would entail. The appointment was set for repair on Friday 2 days out from my initial call. Very fast response which I’m thankful for. The only thing I wish was different is waiving the service fee if I agree to do the job. Outside of that I will be using your company again.

This was a great experience from the moment I first called. I was incredibly stressed about a plumbing issue and I called late on a Saturday night. They picked up the phone and from off the bat were sympathetic to what I was going through and really made it a priority to help me. The person I spoke with on the phone is the person that showed up at my house and as soon as they got here went straight to business. Extremely professional the entire time, respected my property, and to top it all off, it was an extremely fair and competitive price! I couldn't be happier with the service I received. What I really like the most is they not only solved the problem, they went up under my crawlspace and diagnosed what the underlying cause was. They could have just cleared the clog and been done with it. But they told me WHY it clogged and what I need to do to fix it. Which is about a ,$10 fix. All in all I would hire Zoom Drain again and I will highly recommend them to anyone looking for professional service at a reasonable price. ??