Best Residential in Charlotte NC

We had a very poor experience. Not transparent and not professional.

Put a request thru Thumbtack to 1) diagnose & fix a breaker issue & 2) replace single window pane. RYN Description clearly states $95/hr in headline description. After back & forth correspondence, RYN sets arrival time btwn 11am-12pm. By noon, with no show & no communication, I text RYN twice by 12:15. No reply. They call at 1245 and we set new time for 1:30.

After arriving, Raul(?) goes to breaker and fixes issue within 15 minutes. When I ask the for that bill, he replies $275, 3X the amount they post online. This without ever informing me of the expected price before starting since it would be exceedingly more. I state that no more work is to be done, politely ask RYN to leave & I will pay the breaker bill in cash as he will accept no other form of payment.

At the end, Raul(?) drops the bill to $200 but I'm still disturbed that RYN would try to gouge customers vs was they publicly display. Needless to say, we will not work with RYN again.

Chip is always on time, courteous and trustworthy.We would not use anyone else at our house.

Had a problem that was limiting the use of the a critical bathroom. Service Pro Plumbing was very timely, very professional and courteous, and addressed the problem quickly and economically. We've used a number of plumbers but would never go anywhere else again. We highly recommend Service Pro Plumbing.

Katelyn and David saved the day! Dug up the front yard on one of the coldest days of the year to fix a broken valve. Fast and efficient, would definitely recommend.

Antonio saved the day! He was fast, responsive and a joy to work with. Professional and on time, I am forever grateful for the work he did on my house when a pipe burst due to the cold weather. Thank you!!!

Timely. Nice Guys. Fair Price. I would recommend this company to anyone with plumbing needs.

Good good service

Arrived within a few hours of our call. Fast, professional service.

Nice work. Very kind!

The company is very dependable and does a great job. Joey is one of their employees that is very concerned in making sure his work is done in a professional. He is very knowledgeable in all he does!!!!!

SCAMMER!!!!
Dean Burns was paid to change the plumbing in my bathroom. I have tried to contact him for a month because my plumbing was messing up again. I found out he did not replace the pipes. He will not contact me about the situation. I was told I have a 5 year warranty. I’m looking to call an attorney. Have anyone else sued him? I just tried to look Dean Burns up on the State Board of Plumbing and can not find him.