Best Gas Line Installation in Charlotte NC

The owner did a great job installing our sink, he also did few other things in our bathroom.
Highly recommend.

I had a conversion done by SEP from septic to city sewer line in May 2021. As far as I know they were paid in full promptly as agreed and there were no issues expressed either from them or by me.

Today I called to schedule traditional plumbing services, e.g, toilet running/not running service, shower fixture repair/replacement, and gas stove supply line connection and I was made to feel like I was being confused with someone who had walked out of a restaurant without paying last week and was returning today expecting not to be recognized!

I was asked if I could pay immediately upon service completion and I said YES first BEFORE (1) referring Renee to my previous transaction history and (2) inquiring if that blunt payment assurance was sought from every inquiry before they even heard what services were to be requested? Renee replied YES and brought Miranda (Cust Serv Mgr) on the line who also answered YES. It soon became clear to me that my business was not desired so after requesting an explanation and not being told why 2 or 3 times, I accepted that we now BOTH didn't want to do business with each other!

If a business's attitude is important to you in your vendor selection process as it is to me, ... like me, you might want to think twice about who you bless your future business with!

Philip Johnson

They showed up when they said they would and did the job fast and accurately to move a waste line so we could extend our laundry room. Very pleased. Reasonable pricing. Their trucks are the coolest too! Like something out of a comic book.

Even through adversity with freezing cold weather that wreaked havoc on their machinery, Ultimate Plumbing stuck with it until the job was complete. I will definitely call on them again whenever I need plumbing work for my business or home.

Service Pro was awesome! They are very knowledgeable and priced extremely reasonably. I am going to use them for any and every plumbing need in the future, and I would recommend them to everyone.

DO NOT CALL THIS GUY!!!! He is extremely rude, disrespectful and a know it all but unfortunately knows nothing about customer service. Terrible experience!

As a business owner myself, I am keenly aware of the challenges with scheduling, staffing etc. I also realize the value of communication. PC Godfrey provided zero communication and left me hanging for a service call for 2 days in a row. I had to call both days to request a general timeframe and continued to get call centers or dispatch that would tell me that they would “look into it and give me a call back” yet hours would go by and no call back. At the very least… if your technician is running behind or had to change direction, you could give me some indication of the change.
We have a gas leak at our company office preventing our company from performing tasks required for our daily operation and now 3 days later we must start this process over. I am extremely disappointed and this is the first review I’ve ever taken the time to submit. Again this is coming from someone who is quite understanding when it comes to business operations. I have moved on to look for another company and suggest you do the same.

Danny helped me when I was having a bad day. And it wasn't not even plumbing related. Helped me with my car, and made suggestions on a likely repair which it turned out to be. Aces. I would recommend this man in a heartbeat. Rare to find people like that today. Thank you.

Just an honest guy that knows what he's doing and is definitely less expensive than the competition. Highly recommended. I'll use him again.

JV

Dave and Katelyn were very knowledgeable and friendly. We would highly recommend them. They quickly replaced our water heater and shared lots of tips. Thank you both!

Ken did a great job ! Polite and knowledgeable .

Antonio saved the day! He was fast, responsive and a joy to work with. Professional and on time, I am forever grateful for the work he did on my house when a pipe burst due to the cold weather. Thank you!!!