Best Tub And Shower in Albuquerque NM

Wagner Mechanical installed a new mini-split heating/cooling system in a sunroom addition to our house. Overall, our experience with this company was excellent. There were a couple minor mishaps, but the company immediately rectified them. The installers showed up as scheduled and seemed experienced and knowledgeable. The customer service department also seemed very well run. We are very satisfied with everything.

Robbie did the initial consultation - communicated the available options and was very receptive to my concerns and needs. Tim and Pat did the two day installation - I found both men to be focused and highly competent, asked for my input with aesthetic details throughout, and very polite and friendly.

I called this Guy’s plumbing for a new swamp cooler, got an estimate for 6812 model. Days later, I asked if they can install ASAP if they can. They came , I felt great.

However the invoice I received later on was a lower quality /cheaper model, not the one I was told and paid. There was a $200 deduction and final became $3,344. I called them wondering why a different model was used? Lori said you wanted us do it earlier and we did NOT have that model. I replied : then you should let me know. And she became rude and threatened : she Could take the cooler down.

I also missed the $300 PNM rebate. Customers need to know what they get before any installation.

Very good communication, always dependable, high quality work ~ install of tankless water heater with recirculation unit.

3 hours and counting they have no showed up to the appointment we scheduled. Waited 1 hour past the time to call since we hadn't heard anything from them. Was told someone was on the way and has been 2 hours since.

I was very pleased with the work, the manner in which it was done. The conduct of the agent. The response and williness to work with me to get everything done I needed. Will for sure call on this business for all my needs regarding plumbing.

Thank you

Good communication and professionalism. We had an issue with a small leak due to a nut not being tightened correctly , but they came out and corrected it within the hour after I called them .