Best New High Efficiency Furnace in Albuquerque NM

Mike was extremely helpful and assisted with a few other small problems that i had been unable to fix - he did them willingly and did not charge me

Great service, reasonable cost, quick response.

Wagner did a couple of things on our house. The electrical work and the water heater they installed were, overall, fine. The water heater installation caused a roof leak, but these things happen. What I want to complain about are the new water lines to our swamp coolers. They upsold us on copper piping which we paid $500 for last summer. Now, after less than a year, these pipes are leaking in at least thirty places and will need to be repaired. These are supposed to be brand new water lines, and they are completely unusable already. I am disappointed to an extreme degree that $500 of work resulted in pipes that leak even worse than the old ones did, and after trying to get other mistakes fixed I refuse to call them again. The only way they could make it up is to fix the pipes, for real this time, for free, and I doubt very much that that will happen because this is a large, indifferent company that has no care for the quality of their repair work. Different people showed up every time. I wouldn't recommend this service to my friends after the shoddy workmanship and terrible customer service.

I am highly satisfied with the Custom-Air service. Work on my HVAC system was done professionaly and at reasonable price. Rick and Dave were very friendly and worked with me on every aspect of the project. I would recommend them to anybody.

These guys were to our house within an hour of calling them after our furnace went down. Tony was excellent; he quickly identified what he thought was the problem, explained everything clearly, and walked us thru the next steps. Highly recommend!

We were in the process of buying our rental house when a shower valve stem failed and started leaking into the wall. The management company sent Number 1 to fix it. The first guy got discovered that the stem had fallen apart and was part of a set way past their design life. He got replacement stems for everything, but after he left I discovered he only replaced the ones I watched him replace before I had to attend a work from home meeting. This fixed the immeduate leak but didn't do anything about the leaks that were about to start.

When he discovered the flanges were too big (a previous rental repair) he smeared clear silicone to plug the holes and left it looking terrible even after I mentioned we were buying. I later discovered he hadn't sufficiently tightened the stems when they started backing out and leaking from just hand turning the knobs. I also found he didn't replace the failing diverter.

I called to complain and the dispatcher sent someone else who did replace the diverter, but also failed to tighten it, which I discovered the hard way after he left. He also told me it wasn't possible to get properly sized flanges and the terrible glopped on silicone was the best anyone could do. I explained again that we were buying the house and would appreciate better-than-rental work, so he said they could come back after we purchased and do a really good job.

Don't pee on my foot and tell me it's raining. I ended up fixing all the repairs myself.