Best Annual Maintenance in Albuquerque NM

Nathan was characteristically awesome..and bigger?!...maybe I'm shrinking..anyway all went well and things seem to be ok..thanks much to all at Wagner for their patience, courtesy, and professional service...thankyou...nick

Stephen, the owner of Plumbing Express, was outstanding! Prompt, friendly, courteous, and did exceptional work. Was able to come in about an hour and went the extra mIle for us. His slogan says it all, You've Tried The Rest, Now Trust the Best. We will be passing the name of this company on to all our friends. Thank you for the opportunity to share. Please give them a call for all your plumbing needs.

Very quick to come out and help, identified issue and had it fixed, literally in minutes. Will def use again! I mean, I hope I don't have to, but if it comes to it, he'll be the 1st I call. Very trusted.

I called them because the air flow from my AC was weak last year. They sent a technician to my house on June 1st to start up my swamp cooler and diagnos the problem. I believe the technician's name was Joe. He began by taking the panels off my AC on my roof. He told me my belt was loose. He asked me to come up and look at the motor. He unplugged it and plugged it back in an attempt to show me it should be replaced because it would probably give out soon. There was a slight moment that it hesitated to start but I believe now he did not have it connected to the outlet enough and there was a gap between the electricity and the prongs. I asked him how much it would be to replace it and he quoted me $250.00. I had already told him I was out of work due to the pandemic and would not be able to afford that at this time but if it needed to be replaced I would be able to do it myself because I had done it before on my older unit I had before. I had put a new AC a little more than a year ago and last summer it wasn't working right that was another reason why I called them this year. He came down to turn on the water so I assumed he was done cleaning dirt out of it. He put the metal plate in to seal the vent from my furnace. Then he turned on the water. Shortly after then he took a small snake tool to clear the tubes from the spider I believe. Then when he was finished he came down and told me it would be a $109 with tax it came to $117.58. That was a lot of money since I was out of work but considered it a bargain as long as it worked. I got the money in cash a couple of days prior to his scheduled visit so I could pay him. He wrote me an invoice with the work he had done and had me sign it and collected his fee. He warned me several times not to turn off my unit because that would be the end of the motor. I was worried so I didn't turn it off out of fear for a week afterwards. The next day I noticed it was a little warmer in the house than the previous day so I went up to check it out. I removed the panels and noticed a lot of dirt in the water at the bottom. Then I noticed the pads were not getting wet water was dripping and some were not dispensing water at all. I managed to fix that issue it helped a little but not enough. Then I inspected the pads closely and they fell apart like dust when I removed them. I had to go by new ones and put them in. The air pressure was still low in the house for a week and my wall thermostat was in the high 80's during the day. I checked the belt and it appeared to be loose so I tightened it and after that it was working properly. I had to unplug the motor a couple of times to accomplish this task and did not notice any issues with the motor not starting up again all of this work happened over a week after his visit. Since then I have no problem turning it off. Since I took his warning about not shutting off my AC seriously I ran it nonstop for the whole week. I did not call until the 10th of July to express my disappointment to their answering service. They called me back two days later and I told them what my issues were with the service they charged me for and he said he would talk to the owner and call me back. A short time later he called me back and told me his boss wanted to offer me a free Ac shut down and a furnace start up. I thanked him for reaching out to me but I did not have any confidence in their company. Truth is I don't trust them and if they did come out again I believe they would find something to charge me for so they would be compensated for their time. The guy I hired the year before replaced my poly line for free and did everything this licensed technician did for less than half the cost and he used a shop vac to clean it. Who knows how much he would have charged me for that. After all he supposedly shut down my furnace by putting the metal plate in it's slot he didn't even put the furnace panel in place even though it was lying in front of it. Makes me wonder how much he charged me for that bit of work on that bill. On July 13th the owner said he will send me a refund.

Honest assessment and pricing with clear knowledge. I have hired Rx for two individual jobs, both times have been straight forward experiences with efficient execution. I have finally found a trustworthy plumber.

Bought a replacement water heater at Home Depot, who contracts with MCS for installations. The plumber, Robert Trevino, was extremely courteous and professional and did an excellent job. The installation went quickly and on time, and he also gave us information about the upcoming city inspection as well as tips to extend the life of our new unit.

Would not recommend. Not professional answering the phone. If you just have people waiting on hold you shouldn't have a business. Couldn't even answer my question.

Did not return my call