Best Faucets And Fixtures in Boston MA

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

I reached out to Narrow Way to help with the plumbing of a kitchen remodel. I spoke to Mary who was very cheerful and promptly helped me set up an appointment. They sent me Mario to take a look at the work and he was very helpful in his recommendations. He never followed up with the actual pricing, even though he called me to tell me he would.
Fast forward a few days, I call and speak to Mary again who prompts Mario to call me with pricing. We spoke and committed to a date and time of when they’d complete what was needed.
This is where it goes downhill. When it came time to actually get the work done, they sent Steve who showed up an hour late (without reaching out to let me know that). When he showed up to do the work, he was inside looking at things etc. He me that he needed to leave to go get a part. When he came back, he informed me that his supervisor advised him to stop the work because there were unexpected things (based on pictures he sent in) and that the quote they gave me wasn’t enough to cover the work and they needed to bill me by hour instead. So 2 hours in, nothing was accomplished. They insisted that another supervisor needed to come out and assess the situation which happened on a Friday afternoon. After this supervisor’s visit, I was told that I’d have an appointment for the following day, Saturday at 7:30 AM. I get a call from Jose at 8 AM to let me know that he won’t be able to come until 10 AM because he’s dispatched to an emergency. 2 hours later and he still no showed.
Backdrop to all this is that I had to arrange for other parties to be there (contractor to install cabinets after plumbing is done) along with an electrician to hook up the dishwasher. Due to their flakiness and lack of commitment to their word, I had to pay everyone for 2 days worth of work for nothing being completed. Even though they present a good front when comes to talking, they lack the professionalism and substance to be reliable to actually get the work done - which is what matters in the service world.

After having a breakdown of a 11 year old water natural gas hot water heater we wanted to understand our options. After a visit from a local firm who after a cursory review provided some fairly generic options, we called Vincent from Aquaflow at the recommendation of a good friend who had Aquaflow update his heating system. Vincent was responsive, courteous, and extremely knowledgeable and took us through some options after a careful review of our systems.

We ended up deciding to install an indirect system powered by our heating system boiler - simpler, low maintenance, and very efficient. The pricing was reasonable, and the installation extremely professional and included fixing some longstanding issues in our heating system. We will plan to work with Vincent and the Aquaflow team for ongoing maintenance and would highly recommend him for any heating or hot water work..

Brian and Tommy are the best. Very knowledgeable and honest. I manage properties and only call them if there is any plumbing needs.

In and out so fast. Know what they're doing even on a not so standard install. Cleaned up took away all old parts and packaging. Left like the were never here. If anything goes wrong just call. The best.

I called him on Sunday morning for no hot water. He responded to my call quickly and answered all my questions. He is very professional, knowledgeable. He was able to look at all the details through the pics i sent and provided quote with in 30 mins. Very reasonable price, came and installed the new water heater on Monday morning on time.
highly recommend him.

Unclogged kitchen sink drain. Joe was great. Very professional and got the job done. Thank you.

Very reliable person, good quality and continue use every year.

Consummate professional. Responsive, transparent, up front about costs. Not to mention they are licensed and insured. He went through a lot of trouble for a semi emergent water heater installation and then didn’t charge me at all for something he said he could have foreseen. Thank you very much Irfan!

Plumbing Solutions is the best Plumbers in the business! We constantly receive excellent service whenever I had to place a call for service. Shane is wonderful! Matt is wonderful! What happened recently is a pipe burst due to the extreme cold we had over the weekend. Plumbing Solutions responded in 1 Day ! I was so grateful for that; some plumbers leave you waiting a week ! Shane did an Excellent job ! Found the pipe that burst in no time, repaired it perfectly, was fixed in one day, water back on and everything is perfect. Absolutely, great job! They know what to look for and get it done in no time and don't take any short cuts, they do the job right, I have never had to call them back for the same repair! We still live in the house my parents bought in 1961, my 88 year old mother still lives there with other family members and mom loves living in the house she has been in over 50 years! Thank You Plumbing Solutions for your outstanding work with our plumbing issues. You play a huge role in our house plumbing needs and keeping everything working and running perfectly! My 88 year old mother Thanks You. I Thank you! Thank You for taking pride in your work and delivering outstanding, profession work, to your customers! We are truly grateful. I highly recommend Plumbing Solutions for everyone out there, in need of a plumber. You will become a lifelong customer as I have!