Best Commercial And Residential in Boston MA

These guys are awesome! Responded quickly and explained everything as they did it. Double checked their work before they left to make sure the clog was cleared and we wouldn't have an issue in the near future. Would definitely call them again!

I reached out to Narrow Way to help with the plumbing of a kitchen remodel. I spoke to Mary who was very cheerful and promptly helped me set up an appointment. They sent me Mario to take a look at the work and he was very helpful in his recommendations. He never followed up with the actual pricing, even though he called me to tell me he would.
Fast forward a few days, I call and speak to Mary again who prompts Mario to call me with pricing. We spoke and committed to a date and time of when they’d complete what was needed.
This is where it goes downhill. When it came time to actually get the work done, they sent Steve who showed up an hour late (without reaching out to let me know that). When he showed up to do the work, he was inside looking at things etc. He me that he needed to leave to go get a part. When he came back, he informed me that his supervisor advised him to stop the work because there were unexpected things (based on pictures he sent in) and that the quote they gave me wasn’t enough to cover the work and they needed to bill me by hour instead. So 2 hours in, nothing was accomplished. They insisted that another supervisor needed to come out and assess the situation which happened on a Friday afternoon. After this supervisor’s visit, I was told that I’d have an appointment for the following day, Saturday at 7:30 AM. I get a call from Jose at 8 AM to let me know that he won’t be able to come until 10 AM because he’s dispatched to an emergency. 2 hours later and he still no showed.
Backdrop to all this is that I had to arrange for other parties to be there (contractor to install cabinets after plumbing is done) along with an electrician to hook up the dishwasher. Due to their flakiness and lack of commitment to their word, I had to pay everyone for 2 days worth of work for nothing being completed. Even though they present a good front when comes to talking, they lack the professionalism and substance to be reliable to actually get the work done - which is what matters in the service world.

Very friendly, quality service!!!

Michael with Presidents Plumbing was super responsive when I had a problem with my heat. He took care of the issue and I had heat within an hour. He was super professional, explained the issue & how I can prevent it. For sure someone to rely on!

There's a reason why Aquaflow has nothing but 5 star reviews! Vincent is nothing short of terrific. He's friendly, knowledgeable, honest, dependable and punctual. I HIGHLY recommend using his services!!!! He's the best in the business.

We needed help with our HVAC system during a heatwave. They were very quick to respond and very helpful and they came out. Would recommend to anyone.

Brian and Tommy are the best. Very knowledgeable and honest. I manage properties and only call them if there is any plumbing needs.

We were not getting heat in a back bedroom. Tom came out and found out the previous folks must have had kid(s) who threw down all sorts of stuff down the ductwork. He cleaned our furnace and fixed our problem with a very reasonable price. Highly recommend!

If I could give Jason at Rapid Flow a 100 stars, I would. I had a real complicated plumbing situation. I had roots in the main drain, and it was severely complicated by RotoRooter (please never use RotoRooter unless you want to be screwed over and over again. Instead of unclogging my drain, Rotorooter technician got their snake stuck, left it in there for good, left the drain plug and hatch to the pit open, as a result of which I had sewage pour into my basement, thereby creating a very expensive and hassling situation out of a simple one). I called Boston Drain, and their technician could not unclog it. Boston Drain refused to jet the line and suggested a very expensive dig for pipe replacement. In despair, I called RapidFlow. Jason called me back. He was super confident from the get go, and so reasonably priced that I could not say no to his help. He went in and after 3 hours of snaking the drain at night cleared it for me. Boston Drain folks went in the next day, and their master tech told me that Jason had done an unbelievably astounding job on clearing the drain. I was told by unrelated folks that the drain was clear to function without a hitch for 20 years. That apart, I have to say that I have never had an amazingly helpful service person in. I never met Jason in person (I was not at the property, and only talked with him over the phone). He saved me a mountain of heartache, hassle and expense. I cannot help rave about him enough. This guy is out of this world good at his trade. He did not leave me in the lurch like RotoRooter. He worked his magic on a very large root (several inches thick) that had the main drain completely blocked shut. Most everybody would perform a drain surgery to clean it up...but not this guy. He is a wizard.
If you have drain clogs, don't bother going anywhere. Call RapidFlow and ask for Jason. If he cannot fix it, then I do not think anyone else can.
Thank you Jason!!!

Heaven forbid this happens again; however, I wouldn't hesitate to call WMF again. Great work!I highly recommend them for everyone

Bernardo was great. Very helpful and did the job cleanly and professionally.

I called for a kitchen drain and while I said it wasn't an emergency Matt was able to send someone over within a short time. The technician was great and fixed the problem. The fixed rate is a big plus. I will use them again and again.

After 11 years, my hot water heater died. I sent a quote request via Yelp on Monday and I found Joe Cardarelli. I texted him a few photos of my current hot water heater and also scheduled a time to meet to get rid of my old hot water heater and bring in the new hot water heater. Scott and Jordan came with the new hot water heater on Wednesday. They were prompt, professional and knowledgeable about hot water heaters. They also cleaned up after they installed the new hot water heater. I highly recommend Cardarelli Plumbing & Heating to my colleagues and friends.

Great plumber. He is the guy to use!

A shame this company has employees who don't live up to their promise: Serving the Boston area for over 50 years, we have built a reputation for high-quality craftsmanship and professional, courteous service. Seriously some of the rudest workers I have had enter my house. Would not use them again when there are so many more competitors on the market. Take your business elsewhere.

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I had to go with another company for condo rules/insurance reasons, but these guys are extremely responsive, and were ready for next day service.

No BS, upfront with costs, gave experienced opinions. Definitely will keep them in the electronic Rolodex.