Best Hvac Plumbing in Virginia Beach VA

Bill & Morris where great. They were very knowledgeable and found the problem. Will recommend to anyone needing plumbing done.

Just finished up my service call with James and his grandson Dave. Lets Start off with the simple call. Mrs. Carol was such a sweetheart. She got me fixed right up. We ended up chatting about life for a few min even. I got so lucky that they had a last minute schedule change so it opened up a spot for me for 10-11. The guys showed up and did their thing but also educated me on my system. My husband is military so you know thats about the time things tend to stop working. Well I knew my system has lived they expected life span but Mr. James and Dave showed how to get the most life out of my system. Simple system housekeeping. Also, if you are military they do offer a discount. I'm going to keep their number on speed dial for sure! They also do pluming and garbage disposal.

We got Phill he is very nice, friendly, knowledgeable, professional and provided quantity service.

Nice guy, but I’m not sure if it was a misunderstanding or if I was being mislead. I was told there was an issue with my AC that would cost approximately $1300+. I decided to get a second opinion who was able to access and repair something totally different than what I was told for about 15% of that quote.

They came out to find out what was going on with our outdoor lights. They went over and above to find the problem. I would recommend them for your repairs.

Absolutely loved their services and prices, they are fast and reliable if you have any further issues.... thank you so much!!! you guys are a LIFE saver

I have lived at my address in Williamsburg for over twenty years and have yet to find an exceptional plumbing company until today. Butch was the most professional, expedient plumber ever. Well done Betty's!

The company charged me for paying the bill with a credit card. I asked the technician why they charge for using credit cards to which he explained that credit card companies often do this. I called my credit card company to inquire. They said no, we don't charge extra for using the card. I called the technician again and this time he explained that some credit card companies use a middle man to manage accounts. I called the credit card company again and the answer was no, there aren't any such extra charges. I called the technician and asked to cancel the credit card charge and I'll pay with a bank check. He said he'll call the front office to get permission and get back with me. I waited a week and he never got back. So I called the company and explained the situation. The clerk asked for the invoice number and reviewed it with me -- she simply read the charges on the invoice. I said I can read the numbers. There are values in the VALUE RATE column as well as values in the STANDARD RATE column. I thought I was getting charged the VALUE RATE. I asked what the $476.84 charge is for in the STANDARD RATE column which when added up with the other charges amounted to $6461.20. I told her that there is no description in the DESCRIPTION space for the $476.84 charge. I was charged the STANDARD RATE and told before the service that I was to get the VALUE RATE. The clerk explained that she doesn't know why the technician charged what he did and went on to explain that only the tech knows what the charge is for. What? The management office doesn't understand charges on the invoice? She said she would call the technician and have him get back with me. This was a week ago...I'm still waiting. I've tried reaching the technician myself a few times...no answer. Ironically, there were several phone exchanges prior to the service to get the service scheduled. Seems to me they work hard to get the work, do the work, overcharge you, can't come up with an explanation for the overcharge, then ignore you. I don't recommend A-1 American. I do recommend they drop the A-1 from their name and American as well. They're not A-1 and they're not honest; therefore, not American.

The technician was on time and very professional. He explained everything and was very knowledgeable. Great service!!!