Best Hvac Installation in Virginia Beach VA

Very poor customer service was not helpful at all. I'm not pleased

I had a plumbing leak, called, and was given an appointment early the next morning. They arrived on time, were friendly, and informative. I asked if I could schedule maintenance on my HVAC and they were able to service it the same day. All around great customer service experience from scheduling to execution. I would highly recommend this business. They definitely have my loyalty.

They are responsive and professional. My technician wore his mask the entire time. Brian even replaces my filter without being asked.

Ed did an amazing job! Prompt service, well educated on products and services. Will definitely call again!

I called for AC service and expected it to take a while with the recent heat we have had. I received a callback within an hour. They had someone on site within 4-5 hours. My AC was back up and at a very fair price. I had them back a few days later to install several electrical outlets. I would highly recommend Colonial home services.

Excellent service! Great quality! Very friendly and professional!

Its is now Alantic Plumbing and still great

I called on Thursday for an appointment on Friday at 3PM. I was told there would be someone would contact me 1 hour before. I took off work early to be home for the appointment. 3PM came and went, and around 6PM I got a call from the A/C Tech that he got the ticket at 430PM on Friday.

Frustrated, I then rescheduled for 3PM on Saturday. No show once again without a call. This is poor business practice and I will not ever recommend A-1 American. Two days wasted. Poor customer service, and thankfully did not spend any money.

Outrageous pricing! Repairman was nice and courteous but $370 for an hour is too much. He apologized for being fast when I mentioned this but the issue is they charge too much for the job (clean out aerator and snake a drain) not that he was too speedy! Never should have switched plumbers!