Best Electric Water Heaters in Virginia Beach VA

Joshua came out on a warm Saturday evening around 8:30 because for several days our AC has not cooled effectively. it would not get below 74 and was humid in our house. We have a contract with Guy Smith to do annual maintenance on our system which they installed 4-1/2 years ago. Their service and people are always very professional, prompt, and conscientious. Joshua checked the system in the attic for leaks and checked our condenser outside. He said it was a little more than a pound low on coolant so he got it topped off. He stayed until we were satisfied even though he had already had a long day. The house feels cooler now and we are glad to be with Guy Smith and their team!

Outstanding overall!!! Ryan H promptly called to inform me that he's on his way. He immediately started working on the generator by performing annual maintenance. I met up with him. Ryan is very courteous and was able to let me know step-by-step on what he was doing.Ryan is knowledgeable on what he does and respective on my schedule.Very professional job on the maintenance and left the area clean.Thank you for the outstanding service!

They came out to find out what was going on with our outdoor lights. They went over and above to find the problem. I would recommend them for your repairs.

These guys are pros . They don’t charge you by the hour. They have flat rates. The guy coming to your place been doing it for twenty years or more. They just did a job for me that would’ve cost me $400 if I went through someone else. They did it for much less. These guys are great.

Denny's came out quickly and solved a difficult situation for us. Very thankful for his work and resolving a stressful issue. He was patient and thorough. Great experience!

My shower and toilet from both of the bathroom was clogged and black stuff was coming out of the toilet and the shower when I plunged it. So I called Jim Bertolino & son. He told me it was a backed up sewer to the house and told me every step from identifying the house main sewer drain to describe the main drain box and how to locate it. Then he proceeded to educate me to call the city to put our hard earn Tax dollars to use. If the city can’t help me then they can. He stayed on the phone with me pass his shift to help, educate and save me money. I highly recommend his company.
His passion for the customers, high level of knowledge, and blunt honesty is a saving grace.
Thank you.

Came out for a last minute call. Did great work quickly and competently!

Always dependable and friendly at any hour needed for service. A++++

Days before Christmas there was a smell that came through our heater, we called A-1 American and TC came out to take a look. Unfortunately at that point he wasn't able to find anything wrong. Christmas night our heater stopped working. We called A-1 American back and they sent TC back out to us on the 26th. He diagnosed the problem and we asked if it was possible to repair rather than replace, he said he would do what he could. Come to find out the unit we had was from a company that went out of business 7 years ago, he remained determined to do as we asked and he searched for all the parts. He was able to locate all the parts but the price ended up being just a couple hundred less than the price of a new unit. We decided to get a new unit instead. TC was very straight forward about everything with us, and we appreciate that very much.

Marcus came with the install crew. There were several people in and out all day taking out our old furnace and installing our new one. At around 6 pm he was the last member of the crew still here and he was bound and determined to have heat for us that night. He was working on it until around 8 pm, but before he left he made sure the heat was working. Unfortunately something happened and it stopped working in the middle of the night. He had been honest with me about certain parts of the installation that hadn't gone quite the way they should have and he assured me that even though the install wasn't done, he would be back out to finish it the next day. He was here first thing the next morning and got everything working just the way it should. He had also explained to me that in the installation process a piece of our ceiling was broke and that they would send someone out to fix it for us.

Aaron came out to fix the broken drywall in our ceiling and he did more than I was expecting. He did a fantastic job, and he even took a look at our outdoor unit that had started making noise a few days before. He was able to fix the noise problem, and highly recommended that we get our unit serviced in the spring to keep it in good working order. Which we plan on doing.

We are very pleased with the honesty, pride, determination, and work ethic all three men showed us. Not only does it reflect highly on A-1 American for having such outstanding individuals on their team, it reflects highly on them as individuals, and I would highly recommend TC, Marcus, Aaron, and A-1 American to anyone in need of heating help.