Best Commercial And Residential Repairs in Virginia Beach VA

Couldn't really ask for a better first impression with this company. Prompt response, good communication and came in under quoted price even before the new customer discount. Got us back up and running very quickly.

Very professional and quick. I highly recommend this company for any of your plumbing needs

Terry was exceptional. He goes beyond the regular fix and he is so very nice !!!!

They came out when they said they were going to come out and finished when they said they would. Fantastic job.

Dom was awesome to work with. Friendly and offer a ton of advice. I asked just for a simple inspection to find an issue i knew existed. He went ahead and just fixed it instead of having me schedule another visit. The overall service and professionalism of Dom had me sign up for their twice a year maintenance services.

Mark came out and took care of our problem the same day we called! He was knowledgeable, and took care of our plumbing issues in record time. Honest, professional and friendly. Excellent service!

Raymond replaced my water heater today, he also noticed the sub wiring harness that was previously on the old water heater was incorrect and replaced all 3 wires. Raymond has done an excellent job and will continue to have him as our plumber through out the years.

MAKE MR. ROOTER YOUR FIRST CALL!!!
Approximately 3 days ago I arrived at my home after driving 9hrs at around 3am to find that I had a massive leak that I later learned was my supply line. Never having had to deal with this before, I obviously freaked out and got the water turned off. Later that morning after calling multiple plumbers local to the Norfolk and Virginia Beach area I had one come out from a different company (NOT MR. ROOTER) that immediately wanted to charge me $3.5k just to break up concrete and look for the leak. He did not turn the water on, or so much as shine a flashlight on the area I said water was coming from. The next company wanted me to do leak detection through a 3rd party first and then have them do the repair, the leak detection was quoted to be about $500, most other places charge much less.

This is significant because Mr. Zhane Albrecht from Mr. Rooter not only found the leak that was actually located above ground, but explained to me how the damage occurred, why it occurred and how he was going to fix it. This guy is the walking epitome of customer service and satisfaction, he wasn't pushy and you could tell he was advising on matters as if it were his own home which speaks volumes to his character as a professional that cares about people.

Rarely is it ever a good circumstance to have to call out a plumber, but through the unfortunate issue I had, I was thankful I had somebody knowledgeable and honest enough to see me through to the other side WITHOUT trying to rake me over the coals. Thanks Zhane, you're the man!

The real estate company I rent from send these men out to fix various issues. Jacuzzis, toilets,etc. Very quick and pleasant service every time. If they have to order parts I normally have to only wait a day or 2 and they are back. I have not had any problems with anything they have fixed and even though my Jacuzzi is kind of old they still managed to get a hold of the correct parts. Awesome service

Chase was wonderful. Very kind and helpful. My mom was so thankful for his help and everything else that was done. Thank you again A1 and Chase.

Everything is still working. The below information is what I wrote & sent back with my invoice.Raymond Heiden accomplished everything that I asked him to do. So far so good.I really wish that you offered a Military Discount. When I googled local plumbers that offered Military Discounts your company came. Some offered and some didn't. I picked your company because it had the highest rating by a small amount. Had I realized that you didn't offer Military Discount I would have chosen another company.

These guys are super professional and on point. Fixed my A/C in no time and very reasonable on price. Would definitely recommend colonial.

Todd was very courteous and stayed in communication through the whole process. You can see the pride he takes in his jobs. Highly recommend for any plumbing jobs needed.

The OWNER of the company just walked out of my house, refusing to look at my water heater, because my bf (a plumbing intern) asked him why the heater would not heat. HE COULDN'T ANSWER THE QUESTION. Then stormed out, yelling at my bf to shut up the whole time he walked to his van. EXTREMELY unprofessional. EXTREMELY unhelpful. It was the second time today the company had to come out, because the first guy couldn't even find the date that the heater was manufactured (it's on the sticker on the front of it). After spending my whole day trying to deal with this, I still don't have a functional water heater.

Professional, reasonable, polite, timely, these guys are all & more! Had another company out shortly before Denny's & we were more than displeased. Denny's did the job & actually fixed the problem. Have already forwarded their info to all my friends & family in the area for their possible plumbing needs.

This was my first time calling Tony and I was most impressed with his skill and his professional attitude. I had a leak in my hot water tank and needed help replacing it. A pretty regular issue for a plumber but it happened to be a wonderful sunny day in Virginia Beach and a Saturday to boot! I called Tony and he said he would be over to replace it in two hours. True to his word, he called in two hours to verify the address and was over soon after that. He worked quickly, and professionally, and I had my new hot water tank installed in time for me to go out that night. I highly recommend Tony and Son Plumbing to anyone looking for an honest, professional plumber.

Misogynist messages painted on their vans. Would never hire.