Best And Air Conditioning in Virginia Beach VA

Very poor customer service was not helpful at all. I'm not pleased

Very professional. Provided great service…

Two weeks ago I ordered a job in the electrical department of this company.The day before the service, I received a text message that the technician should be at my home today.I confirmed that I would be at home and will wait.However, on the day of the service, I received a call from the American Mechanical operator that they were loaded and put me on a waiting list.When I called again in the middle of the day, the operator said that I was not on the service list, she can put me on the waiting list but does not guarantee service.The manager wasn't in the office.I got frustrated and ordered a service from another company.I did called American Mechanical, and canceled my order.

These guys are super professional and on point. Fixed my A/C in no time and very reasonable on price. Would definitely recommend colonial.

I cannot recommend Conner Services enough. These are perhaps the nicest people I have ever worked with. When we were moving in, our AC stopped working (in 95 degree weather and with an infant!) and they were over right away to help us. I had to call them again when our AC stopped working and they came over right away. It turned out not to be an HVAC issue and not only did he refer us to electricians, but also checked in on us later to make sure we had found what we needed. The customer service is excellent, their knowledge is excellent, they are honest, and very reasonably priced. I would 100% recommend them and I'm very grateful I found them.

I specifically chose this place because of the reputation of them based on their google reviews, however.... i cant agree with any of them. I made an appointment last week needing a quote (not work performed) but a quote to have a gas line run and it was scheduled today between the hours of 8 and 12. I call around 11 to get an update to see when they were planning to come because I had taken the morning off of work, and at that time they told me the plumber was in Williamsburg and was still on the job that needed about 45 minutes on top of 25-30 minute travel time to get to my house. It is now 5:48pm and not once have I received a phone call from the plumber nor the office stating that they were coming to do the estimate or whether an issue came up and needed to reschedule. We are on a time crunch to purchase appliances.... the sale expires tomorrow, so now not only do I miss out on the sale, but have absolutely NO IDEA how much it costs to run a line to determine whether or not we should purchase the gas stove that I would like or just a regular one like we have. I have already sold our current stove and those people are awaiting the call to come and pick it up. So, I've called other plumbers in the area and they don't have an appt soon enough so here we are back to square one.... so thanks for that!

Called A-1 to have them look at a drain that had backed-up into the bathtub. The plumber they dispatched, Jeremy S., arrived in the time promised and quickly got to work finding the problem. After having to use a couple different roto-rooters, he was able to determine my clog was caused by 70-year-old Orangeburg sewer pipe that had finally collapsed in several places between the house and road. Inspection under the house also revealed deterioration of a cast iron pipe that was leaking into the crawlspace whenever the sewer backed-up. I had to replace the entire sewer, but he quoted and handled the job as quickly as possible with minimal interruption to service and without any cost overruns. My front yard took a beating, but a lot of excavation was necessary to reach the deeper than normal sewer. Jeremy had a very high quality of workmanship and seemingly tireless work ethic. Definitely will call A-1 again for any plumbing needs, which hopefully won't be necessary anytime soon with my all-new plumbing!

The technician was on time and very professional. He explained everything and was very knowledgeable. Great service!!!