Best Routine Drain Maintenance in Tucson AZ

1/31/16Intelligent Design Air Conditioning and Heating. I would name them Incompetent Design Air Condition and Heating. Now going by Intelligent Design Cooling, Heating and Plumbing.My experience first started in July of 2015 and as of January 31, 2016 has not yet ended. At the time I called for service. Tom was the person I contacted. He was a person my brother knew from the construction industry and he always took care of me because of my medical issues. The company came out right a way and determined the old system needed to be replaced. Once again a heart-ship being on a fixed low income. Tom said they had a 4 ton unit he could give to me at a really good price because they had installed it wrong on another house. It should have been a 5 ton they put on that other house. That should have been the first sign. It still took several days to install, so I stayed at my daughters house.After installing the unit and a day later I went outside to inspect the unit. As it is ground set. Before they brought out the unit I asked if it would fit on the concrete pad the old unit is on. They said yes. The new unit hangs over the concrete pad it doesn't fit. Then I noticed a screw missing in the cover panel as it was open on one side. The fan on top was vibrating when the unit would run and cold air was leaking outside at the supply duct. Called Tom and he had the guys back out the next day. They had to take the whole unit apart to seal the duct work from the inside and fixed everything but the concrete pad that is to small now. At that time they were also going to switch the heating system from natural gas to propane. Tom said they had to order the part and could they replace it in October before it got cold outside. I said yes. Another mistake.The end of October I call Tom but only to get answering machines. After leaving several messages and several days going by I call the company and come to find out Tom isn't there anymore. But the guy I talked to said he remembered the deal and he would have the Field Supervisor call me. Several days go by and I call again , The office girl said she would have the Field Supervisor call me. Finally she called me back and said they would order the part. I told the Tom already did. She replied they received the wrong part. I was told it would take 2 - 12 working days. 14 Working days I called back. Wrong part again. They will reorder it again. So after I decided to right a review on Angie's List. Wow I got a call the very next day. Jason the General Manager said he would take care of everything. He said they would order the part and have it in two days. The second day he called and said it would be in the next day and they would install it that day. They did.Jason then wanted to talk about what would make me happy for all the trouble I went through. He suggested a 5 year service contact. I said no because I was thinking of all the trouble I just had. I suggested a partial refund of 10%. I thought he was going blow a gasket. We finally as he put it made a gentleman's agreement for $150.00 if I was to remove the bad feedback. He is not a person of his word, the check is in the mail and the bookkeeper was stealing company funds. If they hire people like that I don't want them in my house.So here is the true review which is what Angie's list is all about. The one I should have left to begin with. Don't let companies bribe you or con you into anything but the truth. We owe it to each other. Makes you wonder how all the good reviews were achieved.Sincerely, Randall Jakimowich

Appersons were very consistent in meeting the needs of my repairs. They were professional and very kind. Appersons worked with my schedule and took their time in doing a good work. I highly recommend them.

This company is amazing!! They helped me over the phone with water heater issues. They are an honest company I would recommend them to anyone!

We had Mike come at the EARLY end of his arrival window, work quickly and quietly without finding the suspicious extras some plumbers do. The best plumbing experience we have had, and we are OLD!

Tim is the BEST plumber i have ever come across! He has saved my butt more times than i can count! I Highly recommend using Code Blue Plumbing!

Great job clean neat it was pretty good excellent workers good price

Michael came over at the request of my home warranty. He told me one thing, (the correct diagnosis, according to a second plumber), and then told the home warranty there was no issue. He lied, took our cash, and walked away. Michael, or anyone from Agile Plumbing, will never set foot on my property again. Find a different plumber!

The work was completed efficiently and quickly. The guys were friendly and personable, but most importantly, they know what they are doing. Plumber Kings is my new go to plumber. Highly
Recommend.

Superior Plumbing did not respond with a quote to fix my plumbing issue.