Best Reverse Osmosis Water Systems in Tucson AZ

Joshua was our plumbing technician. He was on time, friendly, informative and knowledgeable. He walked me through the drain cleaning and changes that he made to the faucet system. He was very efficient. Excellent experience.

3:30 A.m. Woke up in a puddle of sweat, A/C was wailing away with no cooling. So sad, so hot. After a few attempts of on/off switching battle with the thermostat-no response from A/C. Determined that the compressor was not engaging, hopefully it was a mere capacitor failure...Called at 3:47 a.m. and pushed 9 for the emergency hotline to the guy on call. it took 3 maybe 4 rings....i was fearful no response after the third ring, I knew the heat of the day would be estimated to be 112 degrees. I had myself, a young man, my eldery father and our old chihuahua to worry about with the impending heat wave approaching. On the fourth ring a man answered and a wave of relief flowed over me. He was so polite, joyful, and made me feel at home as he clearly was waking up. He bounced some jokes back and forth between us as he got on the horn and called his A/C guy to work us into the Schedule for THE SAME DAY!!! They managed to work us in for a late morning appointment to save us from the emergency fee (we think...) while providing same day service. Dawson and Friend (name?) showed up right around 11 a.m. when the temperature outside hit 100. Within 20 minutes we had cold air flowing after the capacitor was replaced. While here we were recommended and quoted a freon recharge ranging from 300-400. We agreed and the total bill was just shy off $400 including labor, recharge, and capacitor replacement! BY NOON WE WERE PUTTING ON CLOTHES in our home again (like civil folks). YEEESSS!!! Also on June 4th we used this business for unclogging our kitchen sink which was draining very slowly. Same deal, got us an appointment to wave the emergency fee (we think..) showed up on time, very pro, polite, and courteous. Gave free advice on my ancient toilet (replacement needed) and unclogged my sink in no time. Best experience with a Plumbing and Cooling company in the same month!!! Usually a plumbing or cooling is major failure and is costly to repair and both times in a month, this company saved the day and made it very easy on the wallet, time, and accommodations. Will use this company for any and all my future plumbing and cooling needs and recommend to all I can!!! So FRIENDLY!!!! LUV U!!! Thank you!
-Hobbs

Great service. Showed up within the timeframe I was given and had excellent communication up to that point.
Once the technician arrived I received knowledgeable and professional service.
Highly recommend this company.

Kevin K. initially came out when my water heater started pouring water out and they turned off the water and responded within an hour to assess it. Kevin S., actually installed the new water heater and i am honestly so grateful for how quickly it was taken care of. They were both amazing and i appropriate so much how much they helped me, both were extremely polite and i cant thank them enough,

Good communication but due to the fact that Swanson is extremely busy and is a 2 person company his lack of availability earns him 1 star. No matter how competent a plumber he is if your Not available then what is the alternative in case of an emergency or routine repair? Wait? Or hire another skilled plumber who is available!!!

Great job clean neat it was pretty good excellent workers good price

Did not do a proper diagnosis. I fixed myself.

Did such a great job and kept work area very clean

Ray came out on a Sunday morning and replaced the saddle valves that were installed under the kitchen sink.
He was very professional and kind.

Sergio did an excellent job in replacing my outside hose bibs. He provided me with excellent customer service. I highly recommend On The Way Plumbing to anyone who needs help with their plumbing.

Anthony came out first thing this morning to install our Aquasana whole house water filtration system. He worked non-stop to complete the job and explain what he was doing and why answering any questions I had. The work location was in the garage and he left his work area cleaner than it was before he started. I highly recommend him; capable, clean and meticulous.