Best New Furnace in Tucson AZ
Plumber
With the high temperatures in Tucson currently Air Conditioning companies are very busy. I know Ron with Picture Rocks Cooling & Heating and he always comes through. I work in the real estate industry and have a home closing escrow tomorrow. I called him up and explained that I needed the unit on a home fixed before 4pm tomorrow. He fit me in immediately. I so appreciated he answered the phone at 5:10pm and that he could help. Ron, thanks so much for your professionalism!
Tucson, AZ
Plumber
Joe came out today for plumbing issue, great job. Very knowledgeable and professional. Great job Joe
4771 S Overland Dr, Tucson, AZ 85714
Be very careful with this company. I had contacted my home warranty company because of a clogged drain between my bathrooms that was preventing us from using our showers and toilets and they told me they would send their contractor out to perform the work and we would pay $65 when we were done.
The contractor sent a technician who responded when I answered the door by saying, Did you call? I need to collect the $65 before I do anything. That was a red flag to me as I just had another company out to unclog another, separate drain a week before and waited until the job was completely done before I paid the $65. I informed this technician and initially protested but dropped in when I stood my ground. He kept asking me the same questions over and over again, such as Is there a clean out?, which I told him four times not that I could find, and loudly complained when I told him the other guy had to clear the drain by going on the roof. He loudly complained about it and asked how he was able to even do it. I explained he took his equipment apart carried it up and put it back together. He asked to use my ladder (which was and is buried in the back of my garage) and when I told him no and asked why he couldn't use the ladder on top of his truck he said he just thought it would be easier to use mine. I told him no and he grumbled and retrieved his ladder.
Two hours later he ultimately failed to unblock the drain and told me that he would have to call his boss (the owner) to come over and they would charge me an additional $325. That price seemed really high and once his boss arrived I brought it up and his boss loudly complained about the liability of going on our roof, paying for two people, etc... and attempted to shame me by saying, So you don't want to me pay my employees? and threatened to leave. I told him to set up while I made a phone call, and called his competitor. Without telling them the situation I asked them for a price to perform the same service that same day and they told me they would do it for $209 since it was after hours (normally $189). The owner at this time came back in and said that he would do me a favor and knock the price down to $300. I told him I no longer needed his services and he could leave my property. His competitor (Drain Masters LLC) came, cleared the clog, and charge the $209 as promised.
Long story short, be very wary of these guys. The owner obviously thought he had me over a metaphorical barrel and could take advantage of my situation to rip me off. Unfortunately, they do seem to have the contract to perform a lot of these services for home warranty companies, but if you have a choice or if you exceed what the warranty covers do yourself a favor and find someone else.
The contractor sent a technician who responded when I answered the door by saying, Did you call? I need to collect the $65 before I do anything. That was a red flag to me as I just had another company out to unclog another, separate drain a week before and waited until the job was completely done before I paid the $65. I informed this technician and initially protested but dropped in when I stood my ground. He kept asking me the same questions over and over again, such as Is there a clean out?, which I told him four times not that I could find, and loudly complained when I told him the other guy had to clear the drain by going on the roof. He loudly complained about it and asked how he was able to even do it. I explained he took his equipment apart carried it up and put it back together. He asked to use my ladder (which was and is buried in the back of my garage) and when I told him no and asked why he couldn't use the ladder on top of his truck he said he just thought it would be easier to use mine. I told him no and he grumbled and retrieved his ladder.
Two hours later he ultimately failed to unblock the drain and told me that he would have to call his boss (the owner) to come over and they would charge me an additional $325. That price seemed really high and once his boss arrived I brought it up and his boss loudly complained about the liability of going on our roof, paying for two people, etc... and attempted to shame me by saying, So you don't want to me pay my employees? and threatened to leave. I told him to set up while I made a phone call, and called his competitor. Without telling them the situation I asked them for a price to perform the same service that same day and they told me they would do it for $209 since it was after hours (normally $189). The owner at this time came back in and said that he would do me a favor and knock the price down to $300. I told him I no longer needed his services and he could leave my property. His competitor (Drain Masters LLC) came, cleared the clog, and charge the $209 as promised.
Long story short, be very wary of these guys. The owner obviously thought he had me over a metaphorical barrel and could take advantage of my situation to rip me off. Unfortunately, they do seem to have the contract to perform a lot of these services for home warranty companies, but if you have a choice or if you exceed what the warranty covers do yourself a favor and find someone else.
908 W Grant Rd, Tucson, AZ 85705
Plumber
Plumber
I called because I had a slow drain, they checked all of them and for free ran a camera to my sewer line and reported it clear. They showed up on time, we’re professional and I will call again!
4551 S Alvernon Way, Tucson, AZ 85714
Plumber
Efrain was excellent when he came and serviced our equipment. We have a long term service agreement with Alaska Air and have been pleased with your service and employees. Efrain explained everything he did and showed us the results of his work. We would recommend your company as thorough, conscientious, and kept us totally informed as to the condition of our equipment. Many Thanks!
2305 N 7th Ave, Tucson, AZ 85705