Best System Location in Seattle WA

Our technician was on time and went above and beyond to get the job done. He removed several large roots and cleared the blockages. Also took the time to show me the camera scope so I could see all the problems.I am a homeowner and an owner of a construction company. I strongly recommend this company.

I've been trying to hunt down a leak on my property for the past 2 weeks. I've had a plumber and folks from a water restoration company with a thermal imaging device come take a look. Nobody could find any signs of leaks. But, the water meter said differently. I then called a few leak detection companies and they immediately started talking about finding leaks with fancy techniques requiring nitrogen. One of them was convinced I had a slab leak. Most of these companies employ receptionists so you don't actually get to talk to an experienced technician.

I gave Clearwater Leak Detection a call and was able to immediately talk to the owner Simon. He asked what was going on and after listening to my issue, provided his rates and a working theory on what might be going on.

What truly stood out is how professional Simon was. I can tell he loves his craft and was willing to be transparent upfront. Other companies require their technicians to come out in person before they share anything.

I definitely look forward to working with Simon in the future if I ever need his services again.

Robert was great but that is where it ended...Robert set out a plan for us but the office canceled us the day of saying they don't have the equipment to do what we need and just canceled us returned the money...didn't provide an alternative solution or try to contact any colleagues that they could hand over to. Their answer was we got you water...got me water is us siphoning water off our incredible neighbor temporarily...now we are going to have to find another company will do this for us but at a minimum we will have to wait another week.

Responsive and friendly!

We had several plumbers come out to fix a leaky Kohler shower/tub valve, and all of them told us we'd have to cut a hole through our shower enclosure to replace the whole thing.

We called Joe from TSCO from a recommendation from a friend, and he was great. He let us e-mail photos of the valve to him and he arrived with the necessary parts already in hand, and there was no need to cut a hole in the shower. He also squeezed us in two days early, too! The end result? Our valve is no longer leaking. Plus, he fixed a rust stain in the tub and replaced a toilet flapper while he was here.

Joe is very thorough, knowledgeable and does a quality job. He's more expensive than some other plumbers we called, but clearly you get what you pay for. TSCO is definitely our plumber of choice!

Bryce showed up on time and was thorough in his approach and helped solve the issue

I called for an appointment and was given a date a week later. I called on the date of service and the did not have any record of me on their schedule. They did not call back. I had to call again to find out they were not coming.

They told us they will replace a part in our water heater, instead they replaced the whole unit with one in their own inventory charging us for double the price for the same unit in the market. They took our original unit with themselves and after we asked them to return it the day after, they said they have tossed it out! We emailed them and asked questions about the unit replacement without our consent, and they called my husband and threatened him of consequences! So in short, we got a fast service, but we paid double price, we lost our own unit (which only needed a part to come back to life), and we were threatened the same day for asking questions about their decision.