Best Fix Broken Pipes in Seattle WA

Great experience and outcome. Josh diagnosed the issue quickly and taught me a lot about the furnace and root problem, and options to solve it. I recommend them

We called Roto Rooter due to backed up sewage into our bathtub and, after the initial plumbing snake work found no clogs, the resulting camera inspection showed sludge in our main sewage line. After that, sewer solutions specialist Layne Basom proceeded to act like a corrupt used car salesman. He told us he saw roots blocking the pipe between our home and the street and recommended that we should at the very least install an external sewer cleanout access point just outside our home. He quoted us a $6,000 price to install this. Layne also told us he found roots in our system and recommended that we do 3 hole blowout, which is basically replacing all the pipes from our house to the city sewer line under the street. He quoted us $20,000 for that and pushed financing options. I asked Layne if Roto Rooter could do a hydro-jet cleanout of our system via the accessible pipes in our crawl space. He said no, that it would flood the crawl space. My gut told me to get a second opinion and so I called a local plumber who came and did the camera inspection. He also found a sludge clog in the system and proceeded to do a hydro jet cleanout of the main line under our house which cleared the sludge and cleaned the system. This plumber showed me the video through the entire line to the street and demonstrated there were absolutely no roots in our pipes. When I asked for it, this plumber also provided a quote for installing an external cleanout access point and it came to $1300, almost $5000 less than that quoted by Roto Rooter. So for $1000 with the local plumber we solved the problem and I established a relationship with a plumbing expert who is committed to providing an ethical model of business by informing us of all of our options and being truthful and transparent throughout the process.Sadly, this was not the case with Roto Rooter and Layne Basom. Here are the ways Roto Rooter and Layne violated the ethics of good business:-Lied about roots in our system to pressure us to spend money where there was no need.-Pressured us to place $3000 down on the spot as a deposit to get the job done ASAP.-Lied about the hydro jet cleanout flooding of the crawl space. There was no flooding that resulted when the local plumber performed that job.-Quoted an extremely jacked up price for a service that could have been done for much less and actually was not needed.-Knowing that we, as homeowners, know very little about plumbing and sewage issues, Layne proceeded to pressure us into spending thousands of dollars by building a worse case fear within us and not go over the many options actually available to us to remedy the situation.As homeowners deal with plumbing issues that are an immediate need, I feel strongly that these consumers should be warned to be wary of Roto Rooter and their specialists like Layne Basom. Roto Rooter has proven to be a business which takes advantage of the homeowners’ vulnerability and lack of knowledge to fool them into spending large amounts of unnecessary dollars in a reaction of fear and desperation instead of in the comfort of knowing that the business is taking care of them with their best interests in mind.

Bob Oates is the only plumber we will use. We have used other companies. The heater was a beast to remove — needed to be sawed to remove. Ryan and Henry were simply fantastic.

Called them on Friday repiped my house today. Emilio and Doug were amazing! Did it in 5 hours for the lowest quote on the market after having 5 quotes. Plumbing works great! Highly suggest you call them.

**Disclaimer: Lengthy story but worth reading for an honest review**

Look no further than Ready Rooter for a plumbing company you can trust. What started as an “easy” DIY project to replace a bathtub faucet quickly became a desperate need for a reliable and experienced plumber.

I met Adam, the owner, at my local Home Depot while buying additional parts to repair my DIY project. He noticed that I was holding various parts and offered to assist me. He shared his vast knowledge of plumbing and even offered to help me troubleshoot if I needed further assistance. The best part of our interaction was that he was genuinely helpful without using any sales or marketing tactics to promote his services.

As I mentioned earlier, what started as a simple project ended up becoming a headache, and I found myself in need of assistance. Fortunately, I had saved Adam’s contact information, as I had spent two hours attempting to stop the continuous leak with no luck. I was also worried that the leak would cause significant damage to my floorboard.

Adam had a full schedule, so I was grateful he could accommodate my tight schedule as well. He arrived punctually and promptly identified the issue with my work. He was knowledgeable and friendly while providing service. Additionally, he went above and beyond by caulking and cleaning up the mess to help me finish the project. His work was high quality and shared helpful tips/tricks for future projects.

I was pleasantly surprised when Adam offered to help me free of charge, especially for an urgent request with no appointment. This experience shows that the company is not focused on making extra money off of its customers. They are a trustworthy company with reliable employees. Thanks to their exceptional service, I now know who to contact for any future plumbing issues, as I am confident that they can provide quality service.

Thank you, Adam and Ready Rooters!!!

Great service!! Kelsey was nice and pleasant when making an appointment and Stephen did a great job on installing our water heater.

They are friendly and knowledgeable. Jake solved a complicated plumbing problem after another plumber couldn't. I will definitely be calling him again.

Very kind punctual and hard working. Would hire again .

Would highly recommend them! On time and available to work through our issues promptly.

Greatly satisfied with the customer service and professionalism. We booked Bee’s for our water heater maintenance and unfortunately there was a scheduling conflict that day. I was immediately reached out by Melissa and her team and they went above and beyond to ensure that my service request was taken care of. They accommodated my appointment after few days and followed up to make sure that the maintenance was done on time. Five stars for customer service they provided.Bee’s sent out Tate to service my tankless water heater and he was fantastic, and highly knowledgeable. He was on time, did a thorough inspection, and took time to explain us the issue. I would highly recommend them from their service, customer obsession and expertise.