Best Video Camera Inspections in Santa Ana CA
I don’t often write reviews, only when an organization has excellent customer service, or if there is a real need to caution others about pitfalls. Unfortunately, our drain cleaning job was extremely challenging. We had three other plumbers try and fail before Barker & Sons came through brilliantly.All of the other plumbers selected had good reviews on Yelp and Google Maps, but either felt like small operations where you had to chase down with a bit of text/phone tag, or like large national organizations where you were talking to order takers and salesman a bit more than a plumber. However they seemed professional enough and reviews were positive.Some were better equipped than others and in all honesty they did try. Generally, they had good attitudes, but none could complete the job. One, after an hour of trying offered to keep working with no guarantees, but a huge hourly price tag to keep working. None of them charged after failing, however. Enter Barker & Sons.I reviewed their website, and it was very professional, really quite nice and stood out from everything else I had seen. Front end staff were very nice, easy to reach, helpful, and knowledgeable. They really seemed to be on top of their customer service game from the start. It was clear they were very customer service oriented.When their team arrived, they were very professional, and had the right equipment. It was an incredibly difficult job, but they stuck with it until it was done. Given all the challenges, and the way each challenge was faced, they were a great value. I was impressed that in the face of a difficult job they made it clear how each phase would be approached, what the likelihood of success would be, and what the next step options and costs would be if needed.I was never worrying about an open ended commitment to “whatever it takes” without understanding the final costs which is very nice when you have a significant and growing plumbing issue.Derek was an excellent plumber, and Cody was enthusiastic with a good attitude but still learning, so pairing with Derek was a great way to grow the organization professionally. There was one small, very understandable accident that required some repairs, totally unrelated to the plumbing job.This is where they really shined in Customer Support, a true role model for others who want to grow should emulate. It is why I, who seldom write reviews, am taking the time to support amazing customer service. Everyone in this organization can be really proud of who they work for.When I contacted the office, they were already aware of it, because Derek informed them. They not only returned all calls promptly, they immediately said “no problem“ paying, to get it taken care of without even knowing what the cost would be.I would be remiss if I did not mention that Cat was absolutely perfect as the face of the organization during this difficult time. She represented the owner's business ethics, true respect for the customers future business, and the value of referral marketing.The customer service staff was helpful across the board. I actually felt bad and thought that the price I was being quoted for the accidental repairs needed was too high and expected it to be an issue, but there were no questions, just “send us the invoice and we will take care of it”.Since I felt the price was too high, and they were so nice, I shopped around a little more. I didn’t get the price I wanted, but at least I got the repair price down and saved them a little money.They are truly first class, and there’s no question that they are at the top of our list for all future plumbing needs. Highly recommend Barker & Sons, especially if you are lucky enough to have Derek and Cody work on your job.
3900 E Miraloma Ave, Anaheim, CA 92806
Victor is a great tech! I love Scott English!! They are so professional, prompt, on time, attentive to detail and clean! Highly recommend.
1230 N Jefferson St STE H, Anaheim, CA 92807
Excellent customer service, respond to you right the way and come on time to the schedule time!! Highly recommended.
2112 E 4th St Ste.222D, Santa Ana, CA 92705
He was good and friendly, coming from a pluming family my only comment is that they are a little pricy, but in a crunch, it is what it is.
1863 N Neville St, Orange, CA 92865
Amazing communication fast quality work an all around great service
Santa Ana, CA
Both Blake and Ryan are number 1 plumbing experts in orange county. So thankful for Kinetic Plumbing being available 24 hours a day for on call emergency support 🙌
Santa Ana, CA
Contacted Do It Right Plumbing with an issue involving replacing the Anode Rod in my water heater. Upon arrival of the plumber named Ryan who assessed the problem thoroughly, it was decided that the replacement would not be possible. He determined, with great surety, that the old rod would required a greater cost to remove than I had anticipated. Although, Ryan continued trying several other removal methods we mutually agreed to stop any further attempts. Ryan was very pleasant, personable and professional. He communicated very well, every tactical possibility to meet the challenges of the service call. Ryan is a valuable asset to your organization and should be recognized for the favorable image he displays in the name of Do It Right Plumbers. Please convey my sincere appreciation for his professionalism and outstanding service.
2284 N Glassell St, Orange, CA 92865
Caliber One Plumbing and Construction is top notch!!! Friendly and professional service! Honest and reasonable prices! Highly recommend their services to anyone.
Santa Ana, CA
We bought our house about 2 years ago. Knights came out and did inspections on a few houses when we were in the market. They have been a godsend. The sewer lines were completely clogged and there were a few leaks in the house. They came and fixed all the leaks and made sure our sewer had a proper cleaning and installed new clean outs as well. I fully recommend them for anyone looking for the best plumbers around!
Santa Ana, CA
Once you experience Oc Plumb Crazy's one of a kind service, you will be pleasantly surprised with our prompt neighborly service, 30 plus years of expertise, and keeping the greater good of your property the top priority.
Where smart people use smart plumbers
Where smart people use smart plumbers
1244 S Lyon St, Santa Ana, CA 92705
Cleveland Plumbing was contacted after damp drywall was found while having flooring installed in our laundry room.
Cleveland came out, asked permission to cut open the wall to inspect for leaks. I was given the option to remove the drywall myself, to save money. The area was directly below the laundry water source and drain. Cleveland performed a thorough inspection and found the issue to be the water valves. They installed 2 high quality 1/4 turn shutoff valves. Cleveland's plumbers were fast, friendly, clean and professional.
I will definitely be using them again for my plumbing needs.
Cleveland came out, asked permission to cut open the wall to inspect for leaks. I was given the option to remove the drywall myself, to save money. The area was directly below the laundry water source and drain. Cleveland performed a thorough inspection and found the issue to be the water valves. They installed 2 high quality 1/4 turn shutoff valves. Cleveland's plumbers were fast, friendly, clean and professional.
I will definitely be using them again for my plumbing needs.
Santa Ana, CA