Best Gas Line Repair in Santa Ana CA
We have used Tweedy over the past five years and always called them back to help out. NEVER AGAIN!
Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.
When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.
I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!
Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!
Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.
$245.00 down the drain both figuratively and literally...
Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.
When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.
I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!
Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!
Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.
$245.00 down the drain both figuratively and literally...
817 W 17th St #1, Costa Mesa, CA 92627
Very professional. Thank you Isaac and Cody !! They came out on a holiday. Saved the day. Thanks for coming out and fixing our toilet !!Unfortunately I had to call them back due to my kitchen sink getting clogged up. Isaac and Cody came back to unclog my sink. Wonderful job again.I decided to have my pipes cleaned out. So the next day. Patrick and his helper came out and did an amazing job. I know this sounds funny. But I know the house feels so much better .Appreciate you all.
3900 E Miraloma Ave, Anaheim, CA 92806
We were very impressed with Nick Davis. He called us prior to coming giving us a 30 - 40 minute time frame before his arrival. Upon his arrival he was professional and quick to get to the problem at hand. We had a plugged bathroom sink drain as well as a plugged bathtub drain. He took care of the problems quickly and did a good job of cleaning up after the job was completed. He was very pleasant and customer oriented. We would request Nick without hesitation if we had another plumbing issue.Thank you for sending Nick to us in this very busy season.Linda and Bob B.
1230 N Jefferson St STE H, Anaheim, CA 92807
I have had to reach out to DB Plumbing a few times now, and every time, they respond quickly and fix the problem with no fuss and without asking me to pay an arm and a leg. Today, I called them at 10:59am and they were at my house by 1:45pm, and the job completed by 2:20pm!!!
Santa Ana, CA
Excellent customer service, respond to you right the way and come on time to the schedule time!! Highly recommended.
2112 E 4th St Ste.222D, Santa Ana, CA 92705
Excellent service and the gentlemen Brian and Jeremy had superb knowledge on the complexity of the inter workings of pipe work. I was utterly astounded at the quality and arts manship these strapping young men had graced upon my establishment. Will always recommend Tom Moffett Plumbing to all my piers!!
1863 N Neville St, Orange, CA 92865
excellent, friendly, prompt service. Our go-to people for plumbing issues.
101 N Tustin Ave, Tustin, CA 92780
Kind clean great guys - honest reliable ( only once disappointed but got the wrong guy in an emergency). This company comes with decades on great service& customer service care is incredible
615 E Washington Ave, Santa Ana, CA 92701
We used professional plumbing bathtub stopper replacement and unfortunately found an issue with a hairline crack in the tub either from installation or during manufacturing which made it difficult to reseal the pipes and make it watertight after the work was completed.
Jay and the Professional Plumbing team came back and investigated the issue and even though we think it was not due to damage caused by their work they stood by their warranty and offered to cover the cost of repair and reconnecting the plumbing to address the issue for us.
It is rare to find a plumbing company who stand by their company name and standard of work and are willing to provide this level of customer service to ensure customers are satisfied. I would highly recommend Jay and his team at Professional Plumbing due to the quality of plumbing work and willingness to work with their customers to provide the best possible service.
Jay and the Professional Plumbing team came back and investigated the issue and even though we think it was not due to damage caused by their work they stood by their warranty and offered to cover the cost of repair and reconnecting the plumbing to address the issue for us.
It is rare to find a plumbing company who stand by their company name and standard of work and are willing to provide this level of customer service to ensure customers are satisfied. I would highly recommend Jay and his team at Professional Plumbing due to the quality of plumbing work and willingness to work with their customers to provide the best possible service.
17150 Newhope St #401, Fountain Valley, CA 92708
Clean-Out King’s are the best! Fast service and the leak was fixed.
1331 N East St B, Anaheim, CA 92805
We called around 3 companies for installing a new water heater and they were the only company who didn't immediately try to up sell me. I had the brand of water heater I wanted to use and they were receptive and showed up to our house to install it and were professional every step of the day.
Santa Ana, CA
I used him few months back, he showed up on time but after trial & error to find a problem still charged me for stuff he did that was not necessary. His rates are extremely expensive and faucet that he fixed are broken again. I even asked a friend that used him and he too no longer going to use him . there lots of other plumber that know their stuff and doesn't take you to cleaner. Absolutely not recommend him
Santa Ana, CA