Best Septic System Repair in San Francisco CA

Mr. Tohi Kaihau is very professional and give great customer service. Recommend Mr. Rooter’s business.

My Sewer was clogged up with roots, Mo and Juan Showed up within an hour and were able to deal with it within an hour they were great.

thanks a lot guys

The work quality was ok. It took longer than it should have given it was just shower head installation. To be fair it was a bit tricky job but that's why I hired a professional and not a cheap one either. At that price I expected them to carry washer and Teflon tape, they had neither. I had to provide the tape because there was a bit of leak after the first installation. As I said it was ok, a bit pricy but definitely not 5 star.

My business had a simple broken mixer, we reached out to Roto-Rooter on Monday and had an appointment scheduled for Tuesday 8am-12pm.

1. They no-call, no-showed first appointment
2. We called and they said they would be in that afternoon.
3. They then rescheduled to the following morning Wednesday 8am-12pm
4. They no-call, no-showed third appointment
5. I called and said Hi, if you're unable to make it I can totally find another plumber. they said No, someone will be in before 5pm today
6. They no-call, no-showed FOURTH APPOINTMENT
7. When we called them for a final time, they said they couldn't arrange anyone until SATURDAY... and that it was outside of their control.

So, essentially they strung us along with an unfixed issue for 4 days when we could have easily reached out to another provider. Then sent a text saying it was it couldn't be helped due to staffing issues beyond our control

RIDICULOUS, UNPROFESSIONAL, DON'T USE.

They're responsive and do a good job.

Ron is my go-to handyman plumber. He’s installed two pieces of equipment now, and he is friendly, polite, and always professional.

Great experience! Mo was super prompt in setting up an appointment time and making the repair. Work was very high quality, professional and reasonably priced. Would not hesitate to call him again for any plumbing-related issue.

These guys are great, they replaced a water heater about a year ago. Gave me an estimate based on a photo I sent them and stuck to it. 2 flights up and a tight space...they were very efficient. I called them back last week because of a slow draining tub. They came that same day and fixed it within an hour. They are clean and courteous.

Eric the plumber is extremely knowledgeable and does great professional work

Of the plumbers we got quotes from, the were not only reasonably priced, but prompt, responsive, and clear in explaining the rationale between the work they do and don't recommend. Several other plumbers recommended more drastic work, but they respectfully disagreed and told us why. I respect that honesty and professionalism and would recommend them.

I tried to call for estimates and the service agent, Mia, scoffed and hung up the phone. When I tried to call back, she blocked my number. When I called from a different number that service agent was extremely unwilling to help in any way. Use at your own risk. If management would like to contact me, I'd be more than happy to speak to them.