Best Water Line And Sewer Line in Saint Paul MN
He responded quickly and problem-solved over a weekend. He was able to find our leak, worked to resolve this in a timely manner!
2800 Selkirk Dr C105, Burnsville, MN 55337
Our AC failed on a very hot day. Rumca answered promptly, was very professional, and had someone out to our house within 2 hours. 15 minutes later and no fuss they diagnosed and replaced a burned out capacitor on a 21-year-old Carrier. Exactly the way you'd want this experience to work as a homeowner, including a speedy payment by phone at the end.
1048 Hastings Ave, St Paul Park, MN 55071
I have used Blaylock on several occasions. They are professional, fair, fast. I like to use local businesses.
9425 Syndicate Ave, Bloomington, MN 55420
I called Roto Rooter on my way home from work and was able to get a plumber sent out to me right away. I explained that the main drain of our home was backing up and I thought it probably needed to be cleaned out. Jon arrived to our home within about 1.5 hours from when I called and was very professional. He instantly confirmed what I suspected, the main drain needed a good cleaning. Jon explained to me what he would do and gave me an upfront price and broke down the cost. Within 1.5 hours the main drain was cleaned out and Jon was on his way. I highly recommend Roto Rooter for any plumbing issues - Jon was exceptional! Thank you, Roto Rooter!
1629 Hennepin Ave #300G, Minneapolis, MN 55403
furnace not working called Aabbott Ferraro Kelsey ans.very helpful,in a matter of a few min. she called back with a tech on the way.Matt was very good he knew what to look fork had heat imediatly. Matt was great.
445 Minnesota St #1500, St Paul, MN 55101
Do It Right gave me an ultimatum and provided a threat (conversation was recorded) based on whether I'd use them or not even BEFORE I received their quote. Had another certified plumber come out and Do It RIght's quote was nearly 3X(!) the second quote received. He also requested PRE-payment for the materials he would need to buy to do the job. Never heard of such a thing for ANY home service. So unprofessional.
Saint Paul, MN
I have been a customer for a few years now. I'm apart of the monthly Comfort Care plan. Just recently had Richard take care of a leaking sink. I believe they have fair prices and have not over sold me on services. I recommend trying them. Thank you Richard for you expertise!
1220 Cope Ave E, Maplewood, MN 55109
Fixed a leak caused by the tub in quick order and for a reasonable price. Called them on Sunday and they were there 9am Monday morning getting to work.
3233 45th Ave S, Minneapolis, MN 55406
We have had such positive experiences with Dave and his sons. Their communication is amazing, the work is quality, and the price is right! You never feel like you're being taken advantage of. We are moving from the area and will miss having such a quality company for our plumbing needs!
Saint Paul, MN
We have a private well and septic and they were able to work on it, which, if you don’t know, not all plumbers will work on wells and septic. Alan was very friendly and professional. They were super quick getting the job done and showing up on time. They also gave me a military discount which was greatly appreciate it. Overall just a really good experience and no more clogged drain so I feel like it was a win!
1821 University Ave W #317, St Paul, MN 55104
They were very accommodating and efficient. Fixed my toilet within an hour and installed my new sink/faucet during a kitchen remodel.
2617 37th Ave S, Minneapolis, MN 55406
Amazing service. Went above and beyond. Highly recommend. Will definitely use them for all future plumbing services.
Saint Paul, MN
I had a birthday party scheduled in the afternoon and woke up to a water pipe burst right in the morning ..very inconvenient. The lady who took my call was very accommodating and understanding and was able to help me get someone out here asap . Mr. Stephen was great 👍🏼 very helpful . He brought so much tranquility and professionalism. He was able to take care of our issue with great responsibility. I can’t thank him enough ! and Mr. Rooter’s team for the service I’ve received . Great job 👏
5155 E River Rd Ste 418, Fridley, MN 55421
Have had good experiences with the technicans, but had a horrible experience with their customer service agent, Noah. At our furnace inspection yesterday, the tech told us that we need a new furnace. Not something that we had noticed or planned but he said that things were starting fail and that as our furnace was 15 years old, it would be time to get a new one. So we purchased their best furnance - a nice price tag of $8600 with installation set a couple of weeks out so that I can be home during the installation.Wouldn't you know that as soon as the tech had tinkered with our furnace that day the furnance stopped working. Called for a tech to come out today and told agent, Noah, that I would not pay for the $99 service fee they were planning to attach for coming out, nor any additional parts if they found something had 'failed'. That I would be highly suspicious of a parts' fee on a furnace we had no issue with until after the tech left from our general inspection.Noah told me that if they needed to purchase parts that I would be billed. I reiterated that I was highly suspicious of being billed on a furnace that up until the tech left we had no issue with. He told me that he has seen this happen before and started rambling on and I told him he was not hearing me. He kept on talking - so I kept on talking. He was very rude, curt. I then told Noah that we were just going round in circles and could I speak with a manager. He told me that the manager wouldn't be in until Monday. I said that was fine and asked for the name. He gave me the name and started to reiterate his stance and I interrupted that with asking him what was the phone number I should use to call the manager, Mark D. He curtly said, the number you just dialed and I asked him to nonetheless repeat that number, which he rambled off quickly and started to say something else in his snotty interaction and I asked for his name at which point he said, My name is Noah, and I've provided you all of the information you need, you have a good day, ma'am, and hung up.Noah is a represenative of Bonfe and he represents that culture in which they are allowed to speak to customers in an unprofessional an disrespectful manner and lacks the ability to display empathy, as well as understanding and a desire to assist customers in difficult situations. He was more interested in arguing with me than helping me.Because of this interaction, we are looking for a different company to take care of the new furnace we now need - especially since we no longer have heat. Bonfe apparently has enough money to be able to lose our business so I'd rather find a company that respects its customers and finds ways to resolve or at least investigate options to better assist their customers. A resolution I would have found to be agreeable would have been to tell me that they would get the furnace running again and take care of the cost to make that happen as a temporary fix until the installation of our furnace had occured. Not only would it be exceptional customer service but it would have restored my faith that the company wasn't trying to drain more money out of me, especially since the cooincidence of it no longer working had raised some serious company integrity issues in my mind.The tech that came to look at our furnace today had forwarded my complaint to an on-call manager. The on-call manager called to apologize for the interaction and said they would forward this onto his manager to provide Noah with further training. I would agree that would be advisable so no one else encounters this representative. I, for one, would look forward to never encountering his brand of customer service again. But the damage is done. Nothing that on-call manager said to me restored faith nor made me feel better about my experience or opinion about the company.
Saint Paul, MN
Discount Plumbers was great! They gave me a 1 to 4:00 p.m. window and ended up being able to come earlier which was awesome. Zach was super friendly and professional. Got the clog out quick and the price was very competitive and affordable.
4318 Upton Ave S UNIT 210, Minneapolis, MN 55410
Greg is my go to plumber. Has installed new toilets, faucets and a water heater in my house. I have also had him to my house to clean my drain several times. He was very professional and knowledgeable. He was very accommodating as far as my schedule is concerned and arrived before or on our scheduled appointment time. He works fast and gets the job done very well. I recommend him to everyone.
2081 Park Row, North St Paul, MN 55109