Best Rooter Service in Raleigh NC

On more than one occasion when I had a plumbing problem, TCR/Terry either came himself to see what the problem was, or promptly sent one of his awesome plumbing team to sort things out for me. They were prompt, courteous, well informed, and were willing to explain the work that they had done. They also cleaned up after the work they had done which was appreciated. I would highly recommend this company for your plumbing needs.

Great customer service.
I had some work done and wasn’t 100% satisfied. I reached out to management and they were fantastic. They listened and explained everything to me and corrected the problem right away. I will definitely reach out to PlumbV again if I need their services. Thank you

Had a leak in my new home that needed to be addressed quickly with company coming into town. Herbert (plumber) was thorough and efficient with his work, Kyle (restoration specialist) was very polite, attentive, and responsive, and Peter (manager) was there to assist with some questions I had towards the end of the process. Would definitely use again!

Very timely response. John Gehringer did a great job of unclogging the bathtub drain as well as checking sinks and toilets to verify whether a single or multiple source issue. He was very polite and explained the equipment he used. This was my first time using Rooter & Sons and was able to schedule quickly. I will be calling on them for any future plumbing needs and readily recommend them.
Les Harrison

Called Metro rooter plumbing May 11th 3:49 pm . No-one picked up the phone answering machine if full and not taking any more messages.

Eddie is a scam artist don't use him . Called Eddie gave me price of 100 dollars to come to the house I said ok . He came to the house and was done in two and a half hours emailed me a bill of 1255.00 of work I did not ask him to do. Horrible customer service and a total rip off . If I could give no stars I would .

Wayne was wonderful! Got here quickly, assessed the problem and offered two different repair options. Quickly resolved the issues and all good. And followed all CDC COVID protocol!! Thanks to Wayne!!

We had a break in the pipe from our pump about 2 weeks ago. They quoted far less than other plumbers. After the repair, the pump refused to work. They immediately performed troubleshooting to determine the pump was getting power but not working. They returned the next day to replace the pump even granting us some credit for the initial pipe repair job. Their name & # are now in our phone contacts should we have a future plumbing emergency. Justin and Christian are professional, personable and HONEST!

Next day service! Completed the job quickly.

Verified previously installed gas lines were good and available for use, and provided an estimate for tapping our stove and fireplace into the gas lines.

Took them 6 days to tell me that they can't do business a certain way,
I needed them to provide me with an estimate for re-rout some plumbing.
I'm a general contractor, I called them to give me an estimate for re-routing a plumbing line at one of my customer's property
Danial met with me at the job, I showed him what I wanted done, he askes for the customer information and email in front of me as If I'm not there!, he tells the customer that he will email her the estimate!
I told him when we went outside that he needs to email me the estimate and he said he will by tomorrow!
you cant go around me and contact my customer behind my back!
Remember that you are here because I called you and not the customer, so I'm the one responsible for the job if you messed up
it shouldn't have took you 6 days to tell me you don't work with general contractor's!
you could have told me right then and not wasted my time for 6 days!
very unprofessional people and time wasters
I don't know about there work but I would never trust anyone to do good work if they are unprofessional like that!!!!!

Went with another company that did not require an upfront service fee