True Rooter & Plumbing

very knowledgeable and at a fair price had a major plumbing repair and the owner miguel contacted me and explained in detail exactly how and why the repair would work, he kept me informed during entire process with updates

I've been using this plumbing firm for many years now with many of my properties. They are always very professional and reasonable. So they became my go to plumber for any service call I get from tenants.

One of your drivers just cut me off in traffic and almost ran me into a wall in Chino, CA. License plate ending in 90L1. He had a buddy who was the passenger and he was laughing as I was trying to not wreck my car. I have a picture of the vehicle.

Took them 6 days to tell me that they can't do business a certain way,
I needed them to provide me with an estimate for re-rout some plumbing.
I'm a general contractor, I called them to give me an estimate for re-routing a plumbing line at one of my customer's property
Danial met with me at the job, I showed him what I wanted done, he askes for the customer information and email in front of me as If I'm not there!, he tells the customer that he will email her the estimate!
I told him when we went outside that he needs to email me the estimate and he said he will by tomorrow!
you cant go around me and contact my customer behind my back!
Remember that you are here because I called you and not the customer, so I'm the one responsible for the job if you messed up
it shouldn't have took you 6 days to tell me you don't work with general contractor's!
you could have told me right then and not wasted my time for 6 days!
very unprofessional people and time wasters
I don't know about there work but I would never trust anyone to do good work if they are unprofessional like that!!!!!

I never got a chance to find out about their services because they don't believe in returning phone calls. I guess they don't need the business and them not returning call to messages left for them tells me how unprofessional they are.

I was told to use True Rooter Plumbing by a family member who is a contractor. He has used Miguel often for his own house projects.

I called and found them very helpful and mindful to protect my kitchen cabinets as they analyzed how to fix a water leak while taking care of the integrity of the rest of my kitchen.

The technician was John as he worked very hard all day to get the new plumbing in and the new fixtures while explaining why he was doing it the way he was doing it.

A great experience and I give this company five stars for their plumbing skills for me here over in Torrance..