Best Fixture Repair in Raleigh NC

Scott came out and was very knowledgeable about the problems I was having and helped me to understand what was needed. He was helpful and friendly.

Omar was really nice and professional. He was fast and on time. I would recommend his service to anyone. Thank you again Omar.

Called Mr. Rooter because of a water leak in the kitchen that had water coming thru tiles when you take a step. Didn't know where the water was coming from and checked every where. Called Plumbers in the area nobody was available until Monday. Called Mr. Rooter they had a Plumber at my home within an hour. Kevin found the source of the leak (busted pipe in the wall) and repaired the leak in a short period of time. Kevin was on time, very professional, wore a mask the whole time, and did not mind answering all my questions. I highly recommend Mr. Rooter and I will definitely will be using the company in the future. Excellent Job!!!

Very professional service and very nice guy!
Recommended!

Not particularly impressed, called and left a message during the week and a day later, still no return call. Had to track them down via FB and got an appt for the next day between 2 and 4 pm, said they would call 30 mins before arriving. 4 pm comes and goes, no call. Message them *again* on FB and am promised someone will contact me. Takes ANOTHER 45 mins to get a call, this time saying they will be there at 6 pm. Finally show up at 6:45 pm. I understand that jobs can run long but there is no excuse for inconveniencing a customer by not communicating to them that you will be late so they are not sitting around all day waiting for you to show up. But it doesn't end there. This was a simple job of replacing an exterior hose faucet. But when I went to use it the next day I found it was leaking around the fixture and had to call them out AGAIN to correctly adjust it. While there to fix it, they noticed I was having my water heater replaced and asked why I didn't get a quote from them. Seriously?? They messed up installing a simple faucet and I'm going to have them put in water heater? Yeah, I don't think so.

I worked for this company they scam all their customers into believing there are worse problems then there really are ... they are trained from day one how to scam save your money and go with someone else .... if I could give negative stars I would

I was told to use True Rooter Plumbing by a family member who is a contractor. He has used Miguel often for his own house projects.

I called and found them very helpful and mindful to protect my kitchen cabinets as they analyzed how to fix a water leak while taking care of the integrity of the rest of my kitchen.

The technician was John as he worked very hard all day to get the new plumbing in and the new fixtures while explaining why he was doing it the way he was doing it.

A great experience and I give this company five stars for their plumbing skills for me here over in Torrance..