Best Water Heater Replacement in Plano TX

Bill took great care of our project ,he Spoke to the city got the necessary permits and got the job done right , I will continue to recommend him and his company

Carlos stopped by within an hour of contacting his company and provided some recommendations to fix our problem. He provided a couple options and left the decision to us ( No hard sell). Carlos and his team arrived at 7 am the next day as we agreed and begun working. He completely replaced our main water line in the time he said and at the same price quoted. Would not hesitate to use Carlos for future jobs.

Top-notch service and personable employees. They were able to solve a clogged pipe problem that baffled others.

Chris, thank you very much for skillfully completing the plumbing work behind my hot water tank today. I truly appreciate it.

Stan is fantastic to work with! We called after 5 when we realized our situation seemed like more of an emergency than we realized. We’d booked another plumber minutes before 5 but the phone just rang when we called back. Stan didn’t have to but he took time to talk through the scenario with my husband and was out the next day with his son to fix a broken flange and install a toilet for us. Would definitely hire them again and recommend others use them. Reputable and down to earth plumbers!

Great customer service and technical plumbing skills.

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a plumber who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

Aaron was great! He took time to thoroughly diagnose potential problems, explain everything he found, and walk us through what needed to be done prospectively. Pricing very reasonable also. Overall great experience!

We are happy we chose 1st Plumber Allen TX because of their exceptional communication abilities, promptness, and honesty. I was very satisfied and would utilize them again if I had any plumbing problems!

Needed my kitchen faucet replaced. The technician did amazing work he was friendly explained the process and was just awesome. Would highly recommend Casto Leak anytime.

Fantastic work by Diego on what turned out to be a complex multiday project after an undetected dishwasher hose leak. I appreciated the explanations and options I was given along the way, as well as the attention to detail. Worth noting the company does work hourly instead of doing upfront project estimates, but I definitely felt I got everything I needed done for a very good price.

Property Management Company sent them out. They never gave us an estimated time they would be out, showed up at 6:11pm. My husband had to chase the guy down the street for him to tell him, his boss said he can't do it. Plumber never came to the door or inside the residence to even assess the problem. Very unprofessional. Apparently they are not a full service plumbing company.

The Owner is disrespectful and rude when you ask him a question about his work he gets really irritated and starts cursing you he says that he's a professional but he's not not the way that he talks to you.

I recently used this company for the first time last week. They were responsive, on time, quickly found the issue with my water heater, and made repairs promptly. I was impressed with their service and would use them again.

Billy was great!!

After getting 2 estimates for a main water line replacement (big leak), I called O’Bryan because they had very good reviews. They not only said they could do the work the next morning at 8AM but they matched my lowest estimate. The three man crew showed up right on time, were extremely professional and worked hard all day in the 109 degree heat! The follow up was good as well. I highly recommend based on my experience.