Best Install Water Heater In Richardson in Plano TX

These guys are great. I've used them for years at my home and my business. They are always prompt, accurate & fairly priced. Don't hesitate to use them.

Elisha was very responsive and professional. Had someone out within 24 hours. Plumber called in advance to confirm timing and took care of my clogged drain quickly and left a clean job site. Would highly recommend Texas Plumbing.

Called Dean plumbing to get our plumbing pressure checked and get quotes for other services. Julio and his partner were extremely informative and professional. They were able to answer all my questions and any concerns I had. I will definitely reach out for future services and recommend them as well.

Having met the owner's Son (Dillon) a few months prior, I had a plumbing situation arise that needed professional attention. I called on a Friday afternoon, and the first available appointment was Tuesday. I confirmed the appointment.
I received a phone call on Tuesday informing me that the gentleman would arrive in 15 minutes. Once the plumber arrived, I showed him the two problems: 1 - Replace Moen valve cartridge (guest bathroom) 2 - Replace Moen valve cartridge in Master shower. A straightforward repair that some people might even opt to do themselves.

Starting with the guest bathroom, the gentleman could not get the cartridge released from the valve. The supplied removal tool broke because the cartridge was seized in the valve. After working at it for 45 minutes the gentleman called one of the other plumbers (who happened to be nearby) to stop over and attempt to break the cartridge loose. He was successful after about 15 minutes, allowing the original plumber to put a new valve cartridge in. While the original plumber was completing the guest bathroom, the second plumber started on the Master shower valve. That valve was also seized, but after (roughly 30 minutes) he was able to remove it. After replacing the cartridge, he cleaned up the area. They turned on the main water and tested their work. A few little adjustments later, both problems were completed and solved.

In reality, the entire job start to finish was roughly 2 1/2 hours.

I was presented with the total cost via an iPad screen, and it was $626.58. This was a very costly repair. I was not presented an invoice or a cost breakdown. I was told that the paid invoice was going to be emailed (which was not possible - since, they did not have my email address) or physically mailed to the house.

Long story short, I paid the bill and have not received a copy of the final PAID invoice.

I am not sure the cost breakdown but, each cartridge (retail) goes for $50 - $60 as long as it is OEM parts. So, $120 in parts and $506.58 for labor (obviously, there is some tax that can be subtracted, let's say $40.) So, what is the labor cost per hour, guessing, $186 (give or take a little).

At the end of the day the problem was repaired, the gentlemen cleaned up after themselves, and it was pleasant.

However, the cost of the repair was a bit higher than I anticipated. I never saw or received a copy of the invoice, and I had budgeted/anticipated $400-$450 (maximum) for this type of repair.

My advice, when scheduling a repair service, make sure you understand what the company anticipates the repair costs are, ahead of making the confirmed appointment. Also, only pay a bill that has been itemized, and require a physical receipt left behind at the end of the transaction.

Roger Wakefield is great, and I learn something as a young plumber every time I watch one of his videos!

Smart techs and honest. Didn't gouge us. Highly recommend. Ask for Mike or Wes