Best Heat Pump Replacements in Phoenix AZ

First they're a couple that answers their phones! Also a friendly, professional group who do quality plumbing work.

Adam Bunn was prompt,on time. He diagnosed our problem and gave us two options. WE bought a new water heater from Home Depot. He picked it up and installed installed it in 3 hours. He cleaned up afterward, and hauled the old tank away. He did a terrific job and Custom Plumbing should be proud of having such a great employee. Good job.

The Electrician sent out was Robert Sabala

any electrical work we do in the future we will name request

this guy . He was very knowledgeable and time efficient and easy to have in our home .

Bette Brewster

My new home a/c was installed by them in 2017 and when I first turned it on that summer it was blowing out hot air.My unit was covered for everything because it was a new home.The weld was no good and refrigerant leaked out of Lennox a/c.5/31/22 I turned on a/c and hot air blew out.My a/c was covered for parts,refrigerant included.I made the mistake of calling Chas Roberts and after finding the problem.of defective coil that broke I wanted to find out how much the labor would cost.Representative was evading my question and was trying to sell me a warranty for$1,960 which is dishonest.I asked for an itemized bill of what had to be done and my request was denied.When I first called ,I asked if my Lennox warranty would be honored and was told yes,that was deceptive.Needless to say I will NEVER recommend Chas Roberts or Lennox a/c to anybody.I will be notifying the attorney general and Consumer Affairs promptly.Chas is trying to sell expensive warranties on units that still have active manufacturer warranties.

Technician is always available to communicate and communicates with me directly every time I need a repair or installation. It’s always an extremely reliable repair and always a positive experience with this company. Shout out to my tech KEN! Thanks so much!