Best System Maintenance in Phoenix AZ

Orlando was friendly and fast. He cleared my kitchen drain in less than 30 minutes!!

What excellent service and Donny was very Perfesional could not ask for better service....

Omg THE BEST EVER. Had an issue with a hot water heater that Joe installed a couple of months ago called him this morning here he came running all the way to Wickenburg to resolve the problem. The issue had nothing to do with the time consuming job Joe did previously it was due to lack off attention from my EMPLOYEES. He's awesome resolved the issue and was more than fair with me. I love this hardworking family they are fair honest & DEPENDABLE. More than I can say about the rest of the plumbing companies around.
THANKS DIGGERS.

Great service. I would highly recommend them, because they give us a extreme service & take reasonable prices. They're really good person. Thank you again!

Very informative and helpful. Very professional and extremely thorough. Highly recommended.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

Joe and Jon came out on a Saturday for a gas line repair. They were super clean and I was impressed that they cleaned each tool after use. They answered all my questions and were knowledgeable. Would hire again for future plumbing issues.

Great people that do great work!! I will never use anyone else.

I can't believe how quick my kitchen sink problem was solved with Pink Plumbing and Sewer. They were unbelievable and very professional. Five stars from the beginning to the end.

Mike and Richard are great.
We use them on all our projects and they always do a great job. I wouldn't use anyone else.

Top notch professional.

Similar experience to some of the poor reviews. Tech (Jordan) came out to fix two leaks, gave a quote for changing two valves, one in front yard and one in back. He said these were causing the leaks. I left for work and he called when he finished up and I paid over the phone. Quote was $440, which I thought was high for 2 valves, but gave the green light anyway. When I got home, only one valve was changed, back yard leak was still there...and he dug up my grass and removed my center sprinkler head?!?. We had never even discussed doing anything in the grass. The back leak was near a side fence in rocks...which he didn't even touch.
I called Jordan and left a VM that night. When I didn't hear back the entire next day I called the Discount main line the day after and told them I wanted someone to come out to fix it, but a different technician. They ultimately told me there's nothing they can do unless I wanted Jordan to come back out. Very shady! (Over) Charged for work that wasn't even done. And took a sprinkler head out unnecessarily. I since found the leak in the back (not hard to find) and it was a crack in a main PVC line, not a valve. Maybe a $20 fix that I'll be doing myself this weekend. Business owner myself and can't believe that given the opportunity to make it right, they just failed miserably. Just a shady operation and I wouldn't recommend them to anyone.

We had a water leak in the wall behind our kitchen sink so I called Phoenix Discount Leak Detection. The technician they sent out located the leak and got it fixed in a matter of hours. He was fast and professional and repaired the leaking pipe for an affordable price. I would definitely recommend them to anyone who needs a leak repaired.