Best Video Camera Line Inspection in Orlando FL
Buen servicio profecionalismo.puntualidad el tecnico Jose muy amable y profecional 100% recomiendo El Promero Latino
25 Drennen Rd #1, Orlando, FL 32806
Do NOT trust this company! They charged us well over double the original quote. When we questioned them about it we were told we had “Buyers Remorse”. All around awful experience and extremely rude management. We would be happy to take this review down if they billed us the original amount as the service was completed, but it was made very clear to us they will get their layers involved if needed. Safe yourself the headache of dealing with people like this a go with another company.
3003 40th St, Orlando, FL 32839
I used Stronghold Plumbing to install my new faucet in my recently renovated kitchen. Cannot say enough!!! They were prompt, courteous, neat and professional. I would highly recommend them! Donna
Orlando, FL
I could not be more pleased with the service I receive from Modern Plumbing. I am doing a renovation and they have been wonderful working around the other contractors and always do a great job. My tech Johnny really goes above and beyond to make me feel valued as a customer and makes sure everything is to my satisfaction. Thank you for the great work!
255 Old Sanford Oviedo Rd, Winter Springs, FL 32708
Toby is amazing! We bought a house and wanted to feel confident that the plumbing was in good shape. Toby got us there, with his professionalism, experience, practical advice and recommendations. We bought some fixtures he installed and he replaced all of the valves (stops) under the sinks because they were old and some were stuck. We wanted to prevent plumbing problems later on so that was good advice as a preventative measure. He also installed a new water heater and new toilet with good recommendations that we are please with. And let's not leave out how courteous and friendly he is as well! And clean, MWPP's motto! Thanks Again Toby!
210 N Swoope Ave, Maitland, FL 32751
Our plumber's name was Nestor. He was punctual and professional and was very sociable. He did a wonderful job and was very easy to converse with regarding the issues regarding our plumbing. He represented Roto Rooter outstandingly. I will definitely use Roto Rooter again after the impression he left.
1535 W Broadway St, Oviedo, FL 32765
Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.
On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.
A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.
Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.
I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”
I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.
I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.
On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.
A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.
Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.
I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”
I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.
I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.
1404 Gemini Blvd, Orlando, FL 32837
DON'T I REPEAT DON'T USE THESE PEOPLE! THEY TOLD ME THEY WERE SENDING SOMEONE TO REPLACE MY DISHWASHER INLET VALVE AS I REQUESTED OF THEM THEN WHEN HE GOT HERE HE SAID THAT'S NOT HIS SPECIALIZATION AND HE DOES NOT KNOW HOW TO DO THAT. I HAVE REQUESTED A REFUND SINCE THE TECH COULDN'T DO THE REPAIR WITH NO RESULTS. AND THEN THEY FOUND THINGS TO CHANGE ME FOR I DIDN'T ASK THEM ABOUT. THEY WANNA CHARGE ME $1200 FOR A NEW HOT & COLD WATER KNOBS AND PIPING CHANGE JOB I ENDED UP PAYING $400 FOR W SOMEONE ELSE.REPLACING HOT COLD VALVES UNDER KITCHEN SINK AND INPUT VALVE ON DISHWASHER ONLY. THEY SAID GUY COULD DO DISHWASHER WHEN HE GOT THERE HE COULDN'T BUT HE FOUND A INSANE PRICE FOR IT FOR SOMEONE ELSE TO DO!LOTS OF OTHER THINGS TO CHARGE ME FOR I FOUND OUT LATER I DIDN'T NEED! SCAMMERS! WANNA CHARGE ME $3000 FOR JUST PUTTING NEW VALVE KNOBS IN 3 BATHROOMS IN MY HOUSE. DON'T USE THEM! DON'T WASTE YOUR TIME.
3763 Mercy Star Ct, Orlando, FL 32808
I had a technician, Robert, come today to repair my ancient ( 1941) pink toilet. Believe it, the toilet is like new. Thank you for the excellent service.
5613 E Colonial Dr, Orlando, FL 32807
I called for a backed up kitchen drain. Very nice customer service and very easy to book an appointment. My technician Jesus was great, he was super nice and professional. Simple clearing of the drain and it’s draining just fine. Good price for the work today. Thanks again!
6203 Chancellor Dr Suite 3500, Orlando, FL 32809
Tech was knowledgeable and fast. I just needed an all home water filter device replaced. It was a Saturday, and I guess I was a little shocked at the price. But I understand with the service call.
Orlando, FL
Extremely professional and timely service. They arrived on site and started working immediately. They explained my options to repair my leaking pipe, and promptly resolved the issue so my family and I can begin using water again. Would highly recommend to anyone!
Orlando, FL
Very prompt to Identify Problem an put repairs into motion. Explaining all to me prior to start of parts replacement. Final Testing proved all to be perfectly done. Refrigerant charge was verified to be in correct range. Very Knowledgeable an efficient for sure. Hats off to a job well done!
6802 Stapoint Ct, Winter Park, FL 32792
Workers are not properly trained to do their job correctly and fail to uncap the street valves on your yard to release air. That causes water eruption in the toilets of homes. We called to complain and spoke to Mr, Walker who was very rude and unprofessional. The company has no accountability. Find another company who cares and is more professional.
1201 W Jackson St, Orlando, FL 32805