Best Fixtures Maintenance in Orlando FL

The service I received was incredibly impressive. Arrived on time and worked efficiently on a number of repairs in my home (mediating a door and mounting a curtain rod which had broken down). Exceptionally reasonable pricing as well. Will definitely use their services again.

Every single person at Ferran has given us excellent customer service. Our salesman Sean explained Everything thoroughly about the unit we decided on and each step that would be taken after that. The install was great, nice and neat, duck cleaning was awesome and love our new thermostat! I have recommended Ferran to several neighbors....Excellent company to work with!! Thank you!

A very friendly atmosphere great people to do business with.

Had a house fire, the entire house had to be gutted and redone. MJS Construction took on the job and did a great job. They even helped me with finding a private adjuster to help me with the insurance claim process. My home was redone better than it ever had been. Highly recommend MJS Construction.

Steven

Michael and his assistant provided excellent service in replacing our shower valve. He even found a leak due to poor installation from another plumbing company. We are very satisfied with their service and attention to detail.

Had drain clog and called Drain Genie who responded the very next day. Tom was on time and very professional throughout my experience. He updated me throughout the process and fixed the issue within an hour. This is my second time using Drain Genie and I highly recommend their services.

Great company that I found when I had a leak on my roof.Theu came out on time and was the cheaper choice compared to all the other companies around. If I have a leak again I will definitely call Orlando Leak Detection!

I called for a backed up kitchen drain. Very nice customer service and very easy to book an appointment. My technician Jesus was great, he was super nice and professional. Simple clearing of the drain and it’s draining just fine. Good price for the work today. Thanks again!

Great place to work

Came out immediately for a leak issue. Advised that I regrout the shower. Took $145 for this with a smile. I felt ripped off. I normally do not give bad reviews but there was no follow up at all. I went thru a friend and got another plumber who discovered it was an issue with the shower pan with a very easy test. Beware.

SO FAR - customer service was great. I called and asked for pricing info to service my tankless heater...the very kind lady who answered the phone did not know but took my info and will get some info by the end of the day. They likely won't be able to schedule my non-emergency visit for a couple weeks, so I'll update the review after that happens...

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

I used their website to book a repair appointment with a special discount on repair service. I got a confirmation email, and a follow up email asking what the problem was. The following business day I still had no email or phone call in regards to the booking. I called the office and was told they were very busy, and would have to check on availability of a plumbing tech. Several hours later, they have someone, but now there's a problem with the online price. The site is not correct, (big surprise right!). It's going to be more than the price listed online and the email notification. That's without even checking how much work the repair would be. They did go over the pricing finally over the phone with me. I canceled the job. One it was more than I wanted to pay, two if they already changed the price on me once, I'm sure they would change it again after the plumber was here ready to do the repair. Consumer beware, if you want to use them call on the phone and get all the pricing upfront. I have used them before without a problem. I guess it's time to find a new plumbing company.

Rip off. We had our roof replaced, and we suspected a nail hit a gas line because we had a gas leak the same day. Asked BF to come do a leak detection service so that we could find the source of the leak, and show it to the roofing company. I showed them where the piping would most likely be close enough to be penetrated by a nail. After a couple hours, I'm told that they've verified there's a link somewhere in the tube, but they can't tell where at. They then gave me two options for repair, one to replace sections of piping, maybe 15 feet total, for $800+, and then if that doesn't work (Because they have no idea where the leak is coming from, even though I'm paying $375 for a leak detection test...) they'll replace everything for $1800!

After the tech left (who was actually super nice) I climbed in the attic and crawled to the corner where I suspected the nail to hit the pipe, and guess what! Clear as day, there's a nail sticking straight into the pipe. I called and asked for my money back, since it seemed awfully silly for me to have to pay $375 for a leak detection that they (a) weren't able to detect, and (b) took me all of 10 minutes to find myself, because I actually took the time to crawl on my hands and knees to look.

They refused, with the explanation that, We determined there was in fact a leak in the pipe. That's what the leak detection is. Good job! There's a leak somewhere in 150 feet of piping, and your solution is to just try to replace it and hope it gets fixed.