Best Clogged Drains Or Toilets in Orlando FL

El técnico Jeffrey muy rápido, muy profesional,muy amable,muy puntual lo recomiendo al 100% y además lo rápido que siempre responden.

You won't use another plumber after using Scott and associates. The Technician was Richard and he's very professional and explain what action he was taking step by step. I needed a Re-pipe done and the job takes him less than a day to complete. What I loved most is that he left the work area clean and their prices are affordable

Came out immediately for a leak issue. Advised that I regrout the shower. Took $145 for this with a smile. I felt ripped off. I normally do not give bad reviews but there was no follow up at all. I went thru a friend and got another plumber who discovered it was an issue with the shower pan with a very easy test. Beware.

Plumber came out and fixed a leak I was very worried about very quickly and efficient. Prices are very fair and they definitely know what they are doing! Highly recommend.

They were quick to respond and get someone out to our house. Resolved the issue quickly. The tech was professional and helpful. Would recommend this company.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

Had a faucet and garbage disposal replaced. Cost was far to high (twice what it should have been), and I was actuall charged more and had to wave install warrenty since i had the items o install. That part is not fair, you perpick up the items so you can save a little money and get what you want, then they charge extra because they couldn't overcharge for what the have. that part feels scammy. But Louis was a great tech, very friendly, understanding and cleaned up after himself. That part was great but sad to say the overcharging and seeming penalty for having the items out weights and probably will not use them again, sad to say

On time did a good job