Best Broken Pipes in Orlando FL

You won't use another plumber after using Scott and associates. The Technician was Richard and he's very professional and explain what action he was taking step by step. I needed a Re-pipe done and the job takes him less than a day to complete. What I loved most is that he left the work area clean and their prices are affordable

Specialist was honest and up front

The team from roto-rooter is truly customer friendly and focused. My fear of possibly having a bigger issue was easily fixed by the professional in a few minutes. Very impressive.

They are on time, polite, and got the job done

We had a slow, annoying leak into the toilet bowl from a faulty fill valve in the toilet tank which needed to be replaced. Generally an easy fix except for the fact that the water shutoff valve also needed to be replaced. I called a number of plumbers but it wasn't until I reached Kevin at Grace Plumbing on the phone and he had me text photos of the toilet that things started coming together for us. John called us, came to our house and quickly, and honestly accessed the situation and fixed both issues. John was personable, friendly and took care of business. We'll be sure to use Grace Plumbing again in the future and recommend them to friends, colleagues and neighbors. Thanks again John and Kevin!!

These guys are life savers!! We had a leak in the kitchen that we had 3 other companies come out and could not fix. Thankfully these guys are absolute pros! They came ou, iidentified the problem and had it repaired in no time at all! We highly recommend Orlando Leak Detection!

I recently had the pleasure of hiring Grace Plumbing for a plumbing issue at my home, and I must say that their services exceeded my expectations. From start to finish, they displayed exceptional professionalism, expertise, and dedication to resolving my plumbing problem promptly and efficiently. I am more than delighted to share my positive experience with others, as they truly deserve recognition for their outstanding work.

First and foremost, the communication with Kevin was flawless. Their technician Ian was courteous, responsive, and accommodating when I called to schedule an appointment. They understood the urgency of my situation and ensured that a plumber was dispatched to my home at the earliest possible time. This promptness and attentiveness were highly appreciated.

Upon arrival, the plumber from Grace Plumbing was punctual, well-presented, and approachable. He took the time to carefully listen to my concerns and conducted a thorough assessment of the plumbing issue. His extensive knowledge and expertise were immediately evident as he confidently explained the problem and proposed the most effective solution.

Finally, I was amazed by the speed and efficiency with which Ian from Grace Plumbing resolved my plumbing issue. They completed the repair work within the estimated timeframe, allowing me to quickly restore normalcy in my home.

In conclusion, I highly recommend Grace Plumbing Company to anyone in need of reliable, professional plumbing services. Their exceptional customer service, skilled technicians, and dedication to excellence make them a standout company in the industry. If you're looking for a plumbing company that will go above and beyond to solve your plumbing problems, Grace Plumbing is the one to trust.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.

Tech was knowledgeable and fast. I just needed an all home water filter device replaced. It was a Saturday, and I guess I was a little shocked at the price. But I understand with the service call.

The people at Rainaldi did a great job. The lady who answered the phone was very professional and nice, and someone got dispatched within a couple of hours to clean out my main drain line. And Lee came out and did a great job and explained everything and was very professional and helpful. I was able to utilize a $93 sewer line clean out special.
Now all my house drains work properly again!

Very professional! Had entire home repiped. Would recommend 100%. The estimator (William) was very thorough and Repipe did everything on schedule as promised. Glad I chose them. They were the best pricing out of 3 different companies.

We had a back up in one of are bathrooms, not sure on how plumbing works and worried about my house i called here and was calmed by the operator and told i would be called back shortly.. and just as was said within minutes i was speaking to a plumber and givin his opinion and guaranteed it could be handled today! I am so grateful grace plumbing! Thank you!!!

We had to call someone to help with a problem on our lift station. Granted they were quick to help but the charges were outrageous. $3500 for less than one hour work. Feel like WE are the ones who got hosed. Get a price BEFORE you let them work for you and by all means, WATCH YOUR WALLET.