Description
Serving all your plumbing needs, we specialize in all types of plumbing services. Our extensive hidden leak detection equipment including infrared and ultrasonic devices mean that we are able to locate sources of hidden leaks without tearing up your walls or floors during the investigation process. This kind of professionalism extends also to our total house re-piping procedures using only the newest and best piping with outstanding warranties. Our licensed, state certified plumbers ensure that your job is done to all current plumbing code standards while providing fast, friendly services in your home. We love creating new business relationships every day!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, 24 / 7 Emergency Service, Bathtub Installed, Broken Pipes, Broken Water Line, Electronic Leak Detection, Free Inspection, Gas And Electric Water Heaters, General Plumbing, Heating Systems, Hidden Leak Detection, Home Repairs, Leak Detection, Line Installation, Major Plumbing, Personalized Service, Pex Repiping, Pipe Repair And Installation, Pipes Replaced, Plumbing Contractors, Plumbing Problem, Plumbing Repiping, Residential & Commercial Plumbing, Septic System, Sewage Leaks, Sewer And Drain Cleaning, Sewer Cleaning, Sewer Repair, Sewer Replacement, Slab Leak Repair, Slab leak, Tankless Water Heaters, Wall leak, Water Damage Repair, Water Heater Installation And Repair, Water Leaks, Water Line Replacement, Water Pressure, Water Treatment,
Reviews
I had water gushing from underneath my house and called Grace Plumbing in a panic. They arrived within minutes and diagnosed the leak. After some negotiation on the price, they gave me a fair price. They were fast, professional, and fair!
John was on time and quick. Fixed shower that was not getting hot.
Carrie Hecker
7 years ago
Disclaimer: Kevin asked me to write this positive review in exchange for a discount on my bill.
Kevin showed up on time, quickly assed the location of the leak and can back at a time convenient for me to fix it. The leak is now repaired and I am not having any other issues.
Jordan Dalton
3 years ago
Great service, friendly, and quick. I had a leaking disposal and needed quick plumbing. I called and John was at my house within an hour. Very friendly and got everything fixed extremely fast. He also helped guide me through the warranty and made sure everything worked perfectly.
Great service and I’d definitely recommend to others. Thank you John for making everything so easy.
i spoke with a few plumbers for estimates. Kevin was nice, professional and ask me questions about my leak in details which immediately I trusted Kevin. He came out explained to how he is fixing the my leak great service. Due to Kevin I will be using Grace Plumbing for all my future needs. Five stars for Kevin and Grace Plumbing.
Northdale Golf Club
2 years ago
Called Grace Plumbing in Lake Mary (Kevin) for a problem with downstairs toilet. Kevin actually came to the appointment (same day) within an hour of our initial discussion. Not only did he solve the problem within several minutes, he also explained how to prevent future issues. We were very pleased with his resolution and response time.
Will definitely use Grace Plumbing in the future?
Thanks Kevin!
Fixed a leak really fast. Took all precautions with mask and gloves, and answered all our questions
Melissa Delvalle
6 years ago
Today to had an issue with our plumbing Kevin Grace came to the rescue. Well our toilets where backed up. Their was poop and other stuff coming out of the tub. I went outside to see the line and their was water coming out. I called Grace Plumbing They came out even in the rain to fix my problem. Their was a block of paper tissue. Kevin remove the block to fix it and now my toilets are working and no more poop coming from the tub.
We have used them before earlier in the year I remember that they came out that night in under an hour to fix my plumbing. I strongly recommend them to friends and family and co workers.
Angelina Provetti
2 years ago
John is the best, I called him and he showed up within an hour ready to fix the leak I had in my garbage disposal. He was very knowledgeable and professional. The repair was fast and easy.
Kevin at Grace did an amazing job. We had a major leak under our slab which was fixed quickly (same day) and with the least amount of damage to our floors. He explained the entire insurance process, was polite and professional and made sure we were completely satisfied before leaving.
Same day service by Jim. Very professional
Joyce Snedaker
8 months ago
My kitchen sink plumbing was hooked up because of new kitchen cabinets. The sink was already purchased as was the faucet. The existing garbage disposal was hooked up. The price was extremely high.
David Lombardo
4 years ago
Fast, courteous, friendly, quality workmanship and a fair price. Highly recommended
Kevin has really helped me out of a bind twice within the past year. I truly couldn't be happier with the service. My house flooded last year while on vacation and I had water everywhere. Kevin dropped what he was doing during the Christmas holiday and came out and took care of the problem for me ASAP. Then today I had an issue with the pipe leading to the toilet and a bad valve... gave Kevin a call and he was here within 30 minutes. I would highly recommend Kevin and Grace plumbing to anyone looking for a quality plumber in the Lake Mary/Orlando area.
Alex Beardsley
a year ago
Professional, responsive, honest, and quick. We had him repair a couple faucets for us and now they work like brand new. A little pricy, but you get what you pay for. He did a great job. Would highly recommend!
I recently called Grace Plumbing for some problems I was having with toilets after a water main break occurred. An especially courteous and friendly man (thanks to John!) came promptly and figured out the issue right away, and fixed the problem.
I recently used Grace Plumbing and Kevin Grace was the one who actually came out to my house. He was knowledgeable. Professional and efficient and made quick work of my plumbing issue. Thanks Kevin!!
*POTENTIALLY DANGEROUS EMPLOYEE/ALTERCATION*
Kevin was called to come and look at a leaking pipe in our Water Main. He came and quoted my Fiance (I was at work all day) for the Job. $2,500 for replacing a Water Main Pipe. Nothing was signed and work was not authorized, yet he went on with the Job on his own accord. I returned home to my 6 Month old Daughter and Fiance outside the house and this stranger in my kitchen. I informed him that the $475 I was told that Insurance would not cover wold be paid in full up front, and that the rest of the balance the insurance company would definitely cover (his words) would be paid on a Net 10 or Net 30 basis once I have confirmation from my insurance company-it was up to him. He informed me that's not how this works and that he was gonna get his money. I asked if anything was authorized or signed for the work, at which point he became equal parts enraged and embarrassed; because it had not. I told him that I tried, in vain, to be reasonable, and would still more than gladly pay the $475 upfront- even with his horrible attitude and unprofessionalism. He once again refused, so I said that he would not be getting paid that day. At this point, he raised himself up, and I thought the altercation would turn physical. He ran outside, and I followed him, trying to keep distance between him and my family. He grabbed a wrench, and I called the police. He went to take what was his, ripped the Water Main from the wall, destroyed part of my outside facade, ran to his car and drove away like a coward. The police showed up a few minutes later to take down the details, and a report has been filed.
I would recommend literally any other Plumbing service that Grace's, unless you are in the market for mentally unstable, professionally impotent pieces of garbage unaware (willfully or not) of even the most basic principles of Services Rendered.
Jordan Deveroux
7 years ago
Kevin took the time not only to figure out what was wrong with my sinks, but instruct me on how I could prevent similar problems in the future. I was very thankful for Grace Plumbings timeliness, courtesy, and professional nature. I would be sure to recommend it to any of my neighbors in the area.
Thomas Starnes
10 years ago
I was very disappointed with Grace Plumbing. I searched online for a plumber in the Lake Mary area and called Grace because they had been rated 4.5 stars. The man who answered the phone was busy and said he would call me back in a couple minutes. He took my name and number. After an hour passed I called him and got an answering machine. I left a message with my number. I did not get a response and called again after 90 minutes. It's afternoon the next day and still no call.
At 4:30 pm I called Mr. Rooter they scheduled an appointment for the next morning. They have already been here and I am very pleased with their work and professionalism.
Spent a week and 8 phone calls. Just never would show up to help us figure out the bathroom leak. Guess you have to be connected somehow. For us a collosal energy waste.
Response to comments - no tenant involved. Must have done this more than once :).
Latorie Hollinger
5 years ago
kimberly kerr
3 years ago
What a great company and the plumber John was just right❤
John was great! He fixed a toilet that several could not over the last year. It was a little pricey, but so happy it's finally working right! And he did it quickly! Very professional and super nice guy.
We had a back up in one of are bathrooms, not sure on how plumbing works and worried about my house i called here and was calmed by the operator and told i would be called back shortly.. and just as was said within minutes i was speaking to a plumber and givin his opinion and guaranteed it could be handled today! I am so grateful grace plumbing! Thank you!!!
Very professional and courteous service. They came in with the lowest bid for my extensive re pipe so I decided to give them a try. I had previously used a well known local plumber for the past 25 years and I'm glad that I made the change. Grace started work the next day and completed the job in, what I consider to be, a very reasonable amount of time. The attention to detail with the finish work and clean up was above reproach. I am a very satisfied customer and I will call Grace Plumbing from this point on, for any plumbing need that may arise. I RECOMMEND THEM HIGHLY TO ALL!!!
Picture it: It's 11:30pm on Easter Sunday and just when I'm about to go to bed the shower turns into an unstoppable fountain of steaming hot water. Not just through the faucet, but through the knobs too! Emergency maintenance for the complex isn't answering and panic sets in. I take to google and dial the first emergency 24/7 plumber that pops up. No answer. I try the second plumber on the list. No answer. The third? No answer. Desperately I call the fourth plumber on the list and I hear angels sing as Kevin from Grace Plumbing answers. Instead of sending a person out and prolonging my panic, Kevin patiently tells me how to temporarily fix the problem over the phone for FREE. Words cannot describe my gratitude. This act of kindness will not be forgotten!
Andrew Veader
7 years ago
My simple repair of a toilet valve turned into trying to replace the stop valve and then figuring out that the house main valve did not completely shut off. After struggling for most of a Sunday, I called Grace Plumbing. Kevin very quickly replaced the house main and the stop valve and gave me some complimentary parts to complete the toilet repair. Thanks Kevin! I highly recommend Grace Plumbing!
Ricardo Hoyos
8 years ago
Professional, friendly, and responded quickly to my call I had a water leak on side of the water meter. (was at my house in one hour from my call). Will hire them again. they offer me a discount too.
Thanks so much
Jason Koyama
6 months ago
Found water leaking behind a shower into my bedroom on a Sunday morning. Called around to multiple local plumbers and Kevin was the only one that was able to make it to me that day. He was super detail oriented and found the source of the leak with multiple tools. He provides great advice, is super kind, and professional. Happy to have found Grace Plumbing and will continue to call them for all my plumbing needs going forward.
Jesse Caldero
7 years ago
I tried to fix my shower faucet myself but I cause a bit of damage, I called Grace plumbing after another company cancelled my appointment saying they were to busy. Grace plumbing came out within 45 minutes of our conversation . I would definitely call them again if I need them.. Thank You Grace Plumbing.
Tomi Ighodaro
7 years ago
The plumber got here on time, and was very polite.
Grace Plumbing saved the day! If you are looking for a reliable, reasonably priced and professional plumber look no further. They arrived at our house within an hour of our call and had the problem fixed in less than 30 minutes. This is a company you can trust. Truly impressed with the service and would definitely recommend them.
Daniel Bedwell
3 years ago
John was great. Showed up quickly. Great communication. Had an emergency and he put my mind at ease. Highly recommend them!!
Great experience working with these guys. Very professional. Kevin came over to help fix my sink. He made sure to inform me about not only what needed to be fixed but why. Showed us the water damage and explained why it was important to do something about it. He had a spare faucet on hand, but since the color didn't match he ran out to get one that did and installed it, same day. He also called a damage control company who came over within the hour (after we acknowledged interest) who were also very helpful and professional. I highly recommend Grace Plumbing.
Grace Plumbing was my saving grace. I walk into my bathroom and it was my worst nightmare. The explosion was real! I didn't know what to do but to look on google and I found Grace Plumbing,.
It was 8:30 at night and wasn't sure that any company would be available to come out. From the very beginning from the first call Grace plumbing agreed to come out right away without question. Not only did they come out passed hours but it was in 30 min.
It turned out to be that I had a clog and Kevin from Grace Plumbing was able to resolve my issue in less than 20 minutes. I am a mother of two beautiful toddlers and I wouldn't have made it through the night without Kevin's help. Kevin was very personable and did not hesitate to get down to the dirty problem.
The issue was a clog in the pipes. Kevin was able to diagnose the issue within the matter of minutes. I was amazed, I am truly blessed that Grace Plumbing was able to not just do the job but to do it efficiently and
quickly,
If I ever have an issue with any type of plumbing I now know that Grace Plumbing is the way to go! Thank you Grace Plumbing for exceeding my expectations of service and living up to your tittle you will always be the White family's saving grace, the discount was even better due to the holiday season! Thank you Grace Plumbing!
Lisa LaSalle
9 months ago
Had an emergency where my water valve was not turning off. Called 3 other plumbers & Grace Plumbing was the only one that was knowledgeable enough to advise where to shut the water off & make it til morning. THANK YOU!!! THANK YOU!!! THANK YOU!! For being responsive and knowledge to help!!
A couple days ago we had an issue with an upstairs toilet. We tried everything we could to fix the problem, even broke a plunger. I finally broke down to my wife's demands of calling someone else to fix it.
I called Frank Gay plumbing and was disappointed with their service. They didn't call or show up to the first appointment. I decided instead to call Grace Plumbing.
The whole experience was flawless. Showed up promptly and was able to fix the issue within 10 minutes. They even gave me a discount!
I would highly recommend this service to anyone who finds themselves in the same predicament that I was in this last week. Thank you Grace Plumbing!!
Great professional work installing and dealing with new gas appliances.
Suhailabbas Jusab
6 years ago
Friendly, courteous and great customer service
Highly recommended, good friendly service.
Wow! So responsive! I spoke with John at 7 am regarding my bathtub leaking into my ceiling downstairs. He was at my house by 8:20! We had an issue with our tub's overflow drain. John assessed the situation and took the time to walk me through everything that was going on. He was professional, polite and knows his stuff. I highly recommend this company!
Albert was fantastic, did a great job quickly and got our heater up and running
Kevin was amazing and comforting during a time of great stress! They came out within the hour of a pipe bursting. Incredible!
The night before I was hosting a party, my kitchen sink backed up. I called at 8pm, and they were able to send someone out the next morning.
John arrived right on time, and quickly addressed the issue in less than 30 minutes. He also gave me advice as to how to avoid that issue in the future. Impeccable service!
Charles Kilmer
10 months ago
Had a shower valve that was leaking. They answered my call on the same day. Gave me a bid over the phone that was acceptable. They finished the job on same day. Very glad to get this off my to do list.
Cristhian Abreo
6 years ago
John was efficient and gave us the time to ensure that the job got done right!
Thank you john
Rick Sheafer
10 years ago
I was greatly pleased with Kevin's work, his attitude and general cheerfulness. It saw what needed to be done and completed the job in good time at a good price. I will definitly be sending all my business to him and I'll be recommending him to my friends to.
Thanks for a great experience Kevin.
Came out on a Saturday and saved the day with our broke kitchen pipes. Super easy to work with and super personable. Great work!
Christian Rodriguez
7 years ago
I decided to use Grace Plumbing services, for the good reviews found on the internet. As the reviews point, Grace Plumbing services were outstanding. Kevin was very patience and kindness explaining what the problem was, the procedure to fix it, and the cost. He got the job done an timely and professionally way. I will use his services again. Highly recommended AAAA++++
09/10/2023
A few years ago, my outside drain pipe was blocked by tree roots and caused the toilet back up. Kevin charged me about $1800 but did not fix the issue. He kept charging from my credit card since I was living in NJ. I will never use this company again, especially Kevin.
09/11/2023
Thanks for getting back to me. Yes. It was a few years ago. It is never too late to post my review. Please check your database with my last name to find the invoice. Kevin charged me multiple times. He played tricks. He just told me the first charge was used up and asked for another payment before the job was complete. He did get the toilet water down, but a few days later, the tree root blocked it again. I called him, he blamed the renter and did not come to take a look. He took advantage that I was a remote customer. If he did it to me, he will most likely do it to others. Please watch his behavior!!!
I will give Kevin 0 point if there is such a choice.
Amanda Campbell
4 years ago
John came out the next day after calling to address an issue with our toilet. He was very efficient, polite and fixed the issue in under an hour.
Family Russell
2 years ago
Fast, very courteous and pleasant, great attitude about hard messy work out in the heat and humidity. He said he'd be here in about 2 hours and he was. He called when he was a few minutes away too. He had to dig a 2ftx2ft hole and scoop 150 gallons of water out of it and then remove some tree roots and fix the pipe. He worked hard for 2 1/2 hours and was here till ~7:30pm. It cost us $1230 and he definitely earned it. We also asked him about something in the house and instead of trying to get us to pay him more to come back, he gave us free advice. Would definitely recommend!
Shirley Pomales
7 years ago
Excellent work done on my well system. I had an emergency and a bypass had to be installed and this company was knowledgeable and performed a great job.
Colleen Knasky
7 years ago
Jim was able to come out and fix a broken sprinkler back flow pipe just hours after I called him. He did a fantastic job and our water was back up running within a half hour.
Rachel Sullivan
3 years ago
We had a leaking supply valve in one of our bathrooms and John not only got back to me immediately after I called, but he was able to take care of us in no time at all! The repair was done perfectly and John was fast, courteous, and friendly, plus his pricing was more than fair. Being able to find someone local and trustworthy to take care of our issue was great and we really appreciated him. I will happily recommend Grace Plumbing to anyone needing a plumber. Thanks, so much, John!
michael stewart
3 years ago
Prompt service. Answered my call after-hours, and they were able to be here and resolve my issue the next morning. They were available same-night for emergency service as well, but they were able to do a non-emergency visit the next morning as well. My new plumber
brandon smith
6 years ago
We were in need a of a plumber due to our shut off for the main water line breaking off when i turned it which started spueing water. My wife looked online quickly at reviews hoping she would find someone who was good and not rip us off. Jimmy from Grace plumbing was out at our house in about 15 minutes and had the problem fixed in about 20 minutes. He and the man assisting him (I'm sorry i forgot his name) were extremely friendly and professional. They both worked quickly but took time to answer our questions. Jimmy talked to my wife about other concerns we had with our house and he is working on a quote for us. For a fast turn around today his price was reasonable and we didn't feel like he took advantage of our situation.
We had Jim out again and this time he replaced a very stubborn toilet and sink in the master bathroom. He also replaced the faucet in the other bathroom and fixed a issue on our water heater with old piping. I really thought that was going to cost a lot of money but his price was extremely reasonable. Thanks again for all the great work.
Jason Goodson
11 months ago
I had a great experience with John. John came to replace my old water heater with a new electric water heater with wifi. John finished quickly and all seemed to be good. But, after a few hours, I did not have hot water. Later that night (a few hours after closing business hours), I called John to let him know that I did not have hot water. Surprisingly, John answered the phone and said he would be at my home the next day (Saturday, very early), to resolve the problem. Just like he said, John was here exactly when he said he would be and resolved the problem quickly.
Thank you, John, for your help during this entire serivce.
Albert was quick and efficient and fixed my
Leak under my sink!
Courtney Fuller
4 years ago
Our tub faucet failed and we were unable to turn the water off. Luckily, we called Grace Plumbing. John scheduled a time with us and then showed up AN HOUR EARLY. It was truly a lifesaver. He fully explained what happened and the problem was addressed even before our appointment time. Polite, friendly and informative.
Fantastic experience. All services needed were completed in a timely and cost-efficient manner.
Will recommend!
Louise van Hek-Saldutti
3 years ago
just want to say what a fantastic job john did he got to my house in 30 min he was very polite got the job done by snaking my drain I am very pleased
Sandra Mercado
8 years ago
Great Fast Service Kevin a real profesional
Joe M.
Dorothy Conover
4 years ago
Excellent company. John immediately knew what the problem was and came out the next morning to fix it!! He friendly and courteous and I would definitely recommend him!!!!
Albert did a wonderful job on replacing our standard toilets with high end ones. He picked up and delivered the toilets we chose and did a great job with the installation. Thank you!
Kelley Sue Mc.
2 years ago
John removed my Rain Soft System. He was fast and efficient. Great job!
Juan Alban Franco
2 years ago
This was one of the best plumbing experiences I’ve had. Kevin helped replace a pipe in our kitchen that had broken. Not a drop, a leak, anything!! Highly recommended
We noticed our garbage disposal was leaking at around 9:30 this morning. They had a plumber sent to us by 3:30pm and he replaced the garbage disposal quickly and effectively. The replacement seems to have done the job! We appreciate the fast response and excellent communication. We will be using this company in the future!
Laura Ruggeri
3 years ago
John Was the best plumber I ever used. He was clean quick and efficient. He explained all the steps that he was doing and why. Quality of work impressive.
John Aurisano
4 years ago
Very awesome people they came and fixed everything we had broken and they left us question less so please if you need them please come to them they are once again awesome
We had an emergency in our home and Grace plumbing was a life saver. Very professional and courteous and would highly recommend them to anyone that needs any sort of pluming work.
After calling many companies Albert came to my house he was professional and had my water heater back up and working within an hour. Great service and will definitely call again.
They came out on time and did a great job. John was wonderful explaining what the problem was and how he would fix it. Everything works great now. We highly recommend them!
Kevin was amazing he came in and took a look around and explained that our drainage was damaged he took a detailed listing and quickly figured out it was our bath tub and gave us a quick estimate. Offered us a nice discount. Amazing service and very quick response time.
This Company is SUPER GREAT, very trusting and professional. John was great explaining all my questions and concerns. I will call them again if I run into any plumbing problem. He did not leave until my problem was solved. Thanks JOHN.
The customer service could have been better. We ended up going with another company. I would give more detail but I saw how aggressively the business responded to the other low reviews, and I don't want to deal with that.
Made an appointment and they never showed up. Didn't call at all. Poor customer service.
We called 4 plumbing companies in the Lake Mary area and their quote was by far the highest. My call was at 5:30 PM on a Friday night and felt that the company was taking advantage of the situation. I can not speak to their service, but I would encourage all to shop around. We ended up using Shamrock Plumbing in the Lake Mary area.
They came quickly and did great job
Kathrine Willman
a year ago
Very helpful. Was able to get to my home within an hour to help with our clogged shower.
Philip Carney
10 years ago
We had an emergency with a pipe leaking in our laundry room. When we called Grace Plumbing the technician immediately came right over. The technician was prompt, courteous and very helpful in our time of need. With minimal damage to the wall he was able to locate the leak quickly and fix it. We would highly recommend Grace Plumbing and will certainly use them again.
Rebecca Southworth
3 months ago
I had an emergency that greatly inconvenienced my family. Grace plumbing responded right away, even though it was a holiday. It gave me great peace of mind.
Kevin did a great job of identifying the source of our leak. He used infrared to keep from busting holes in the drywall. Very friendly and professional!
Trenny Hammond
4 years ago
John & Kevin both talked to me during a plumbing emergency. I’ll omit the long story but say this. My house is brand new & under warranty. But I happily paid them $175 for the fast house call, the warranty company showed 2 hours later. They didn’t ask me for a review as others mentioned, but companies who DO care enough about reviews care to serve their customers. Having passion about your business is a good thing. Responsive people are just responsive period.
We found mold behind our bookshelf. With a pregnant wife, we needed to find the source right away.
We called Kevin and came that day. He found the leak and fixed it.
He also answered our plumbing questions. He was really nice and informative.
Very pleased with quick service and what we thought was going to be expensive was an easy fix. So thankful for honest working folks like John! Thank you again for your help in fixing our bathtub leak! We are very thankful!
Called last night with a plumbing issue and was told someone would immediately call back. After waiting 40 mins, I called back and was advised that John would call shortly - never received a call. I consider this to be poor customer service skills. Will suggest my friends and family use a different plumber.
Did a flawless job, and very friendly!! I think more plumbing companies could benefit from Kevin's discipline. Came after hours and all!
Brandon Ramos
7 years ago
Had problem with the master bedroom sink not draining. Called at 8 pm and the plumber Jim and his son were at my house the next day at 9:30. Great service they cleared the drain and installed a new valve. They were very helpful and recommended a product to keep the drains clear in the future.
Jeremiah Baker
3 years ago
Kevin was amazing! He arrived in less than a half an hour and fixed my hose faucet in the pouring rain. I couldn't have asked for better, quicker service. Highly recommended!!!
John was great, very friendly, worked with us to find a solution. Very timely response.
Benjamin Custer
3 years ago
Installed Hot Water Heater. John did a great job, found the correct Water Heater size, picked up the unit, and quickly installed it. Very professional, and excellent Price Value$$$. Will use John and Grace Plumbing for any future work at my home.
After months of no call backs and frustration - I called Grace Plumbing this morning - and TODAY I got my new faucet installed! John was very knowledgeable, polite, quick and efficient. He policed up his tools and left my kitchen neat. I appreciate the fast efficient service.
Christopher Santora
9 years ago
Professional, friendly, and responded quickly to my call (was at my house within a couple hours from my call). Will hire them again.
Monica Vazquez
6 years ago
I called this company two weeks ago at 11 pm as I had water on my laundry floor. They are advertised as 24 hour so I called. The owner answered the phone and said he was sleeping so for me to shut the water off and he would come out in the morning. (technically should not be advertising as 24 hours if he is not going to come when you call).
The next morning when he came out I explained I could hear a hissing sound in the bathroom (on the first floor there is a bathroom, the a/c handler closet in between and the laundry room on the other side). There was water on the floor of the laundry so he assumed the water was leaking in the laundry room. He cut open the wall in the laundry and then stated the water was coming from the washer hookup. (There was no water leaks coming from the hookup box until he roughly started pulling on the washer faucet box). He stated the hissing sound could be heard in the bathroom because the pipes are connected and sound travels. It took him 10 minutes to cut the wall and give me his opinion for which he charged $150. I had the feeling he did not know what he was doing and after I saw how abruptly he was moving everything I decided he was not someone I wanted to work at my place;
. He told me he would charge me $350 to change the washer hook ups so I told him I could not afford it at that time. He told me if he came back the next day to fix it he would do me a favor and just charge me the $350 and would not charge me a call fee of $150 so long I wrote a good review (that is not how reviews are supposed to work; you get a good review if you do a good job and besides who in the world charges $600 to change a faucet??!!??!!).
After the $150, I still had the same issue, and now I had a broken wall on top of it as he does not repair the walls he opens. I called another company- Best Plumbing in Oviedo- They came out within 20 minutes. The minute the man walked in and I took him to the bathroom he heard the hissing noise and said that sounds like a pinhole on a copper pipe (I do have copper pipes). He cut open the wall in the bathroom and sure enough, there was water coming out of the pinhole!. They charged $125 for the call, and THE REPAIR to the pipe and wall and repaired a toilet at the same time.
It is obvious this guy does not know what he is doing and is just in the business of ripping people off.
I want a refund of my $150 or will have the BBB involved.
Jonathan Reynolds
2 years ago
Great service, they came first thing in the morning. Also they let me know my new house has cast iron plumbing and what I need to look out for.
Awesome. tried helping me over the phone twice, no help. so Kevin comes over ( here in about 15 min) fixed in about an hour. great work, great to work with... Thank You Kevin. 5 stars all the way...Thank You Grace. for the quick response and getting this done for us..
Kathy Sessler
9 years ago
Michael Mangum
10 months ago
Great company - had an emergency plumbing issue, called Grace plumbing and they came out within an hour. Highly recommend and will use again.
Jerry Williamson
5 years ago
We had an issue with a leaking toilet, John fixed the problem quickly and didn’t charge us.
You can’t ask for better service than that. We will definitely call Grace Plumbing again when we have another plumbing problem. Thanks, John
John came out on a Saturday and stayed until the job was done right.
Angie Condemarin
7 years ago
Great service, they were able to fix my shower that was broken. Really would recommend Jim and Pee to anyone.
I called to get an appointment and they were able to come right out. The problem was fixed in minutes! And all was left clean. And he even gave me a discount. Theirs is one of the few fridge magnets I will actually put on my fridge.
We had a wonderful experience working with Grace Plumbing. They came immediately after we called and explained how the repiping process for the entire house would work. Kevin does excellant work and is always willing to go the extra mile to keep his customers satisfied. The entire house was completed in 1 day and he fixed any issues that he came across the same day. I would definately recommend Grace plumbing for any type of plumbing issues.
Did not have to leave a message. Work completed on time for the amount agreed upon. Received update on arrival time and post completion call. A+ service. Thanks!
Norman Anderson
6 years ago
Kevin came out and quickly identified the problem, explained the issues and all the possible options and their costs, and provided great overall service.
I had a leaking water heater and researched several plumbers in the Lake Mary area and decided to go with Grace. They were the middle price but close and they were right here in Lake Mary. I like to deal with local businesses when I can. Even though it was not an emergency, they were here in less than 2 hours with a high quality replacement heater and did a neat and efficient job with the replacement. I would definitely recommend them.
Came out very quickly for a toilet that was continuously filling and was able to do the work while I was on my lunch break... which helped with not missing work. Very friendly and had the problem fixed in no time
Erin Barrett
11 months ago
John came out on time and was very professional!! He fixed my leak and I couldn’t be happier! Thank you so much Grace Plumbing for all the help! I highly recommend John for all of your plumbing needs!! He is an expert and very educational too!!
JOHN with Grace Plumbing came to our home, same day within hours after I called and he fixed my garbage disposal problem within less than a minute. He was very knowledgeable, respectful, kind, and helpful. My husband thought it needed to be completely replaced. I have used several different plumbing companies in the past, but none impressed me enough to call again so I googled plumbers in my area and chose this company because of the good reviews. First time I called, left a message and got a call back within an hour or so, then John came to the house and fixed our garbage disposal without having to replace it. I was impressed! I highly recommend Grace Plumbing and will continue using this company in the future. Thanks John! You’re the best!
Very professional, and pleasant to deal with. The city reported we had a leak, so John came out, found the problem (a dripping spigot), and everything was fixed within minutes - all at no charge. These guys will definitely be top of the list next time I need a plumber.
John was professional and had our shower fixed quickly.
A little pricey but worth getting the repair done.
Kristin Kornchuk
5 years ago
John, I can't say Thank You enough for helping me out today with my wobbly/loose faucet; I didn't have the tools to fix it nor was I sure how. You had the solution and issue corrected in 5-10 minutes at no charge (with my questions too). You're now in my phone contacts as my plumber. Thank you for the EXCELLENT service sir!
Jim was great! He came out to our home immediately and solved our issue! Very happy with his service!!! Thank you!!!
These guys are very good. Easy to deal with and only interested in solving problems as opposed to gauging you for things you don’t need. Totally trust the guys in my house and will use them again.
John A. was the right man for the job. I called two plumbing companies and they both told me that they couldn’t snake and diagnose my problem. John persoanlly called me and knw what it was right away. He came fixed the issue and problem was solved. He was first class service, a great personality and very informative along the way. Thanks again John A. Highly recommended
Fernanda Lopes
4 years ago
We called Kevin because we had an emergency. He come within 30 minutes and solved the problem very quickly. Happy we called him
Florida Adventures
4 years ago
AWESOME company. Fast, reliable, and easy on the pockets.. I HIGHLY recommend these folks.. Why have someone else create more problems to fix when these folks get it done right!! Huge thank you from my family to y'all.
Fanya Houston
5 years ago
Sink disposal stopped working. Called Grace Plumbing and John was VERY GRACEFUL, just like the business name. He walked me through some 101 things and got it working. He could have just came and CHARGE an arm and leg. Thank you VERY MUCH John for being such a BLESSING on this BAD day. I pray God's BLESSINGS on you and your business. I STRONGLY RECOMMEND YOUR BUSINESS TO ALL.
Carreen and Joe Krapf
a year ago
Kevin was super professional and knowledgeable in assisting us with some past shady plumbing services. He fixed several items in our guest bathroom that had been “fixed” by two previous plumbers and also had to reinstall a garbage disposal that wasn’t done correctly by supposed skilled plumbers the first time. I would ask for Kevin when you call, as he provides you with the whys and whats of the items being fixed rather than just fixing and collecting a check. Thank you Kevin and Grace Plumbing. We hope to not have to call you too soon, but will if we encounter more leaks.
Kevin was very professional and would definitely recommended him for any plumbing needs!
Timoney Brown
6 years ago
Same day service! Knew what they were doing and took care of my hot water issue quickly!
Fast, reliable service and discounts offered with every job.
I called several plumbing companies and Grace Plumbing said that they could be here in half an hour! I was very surprised. We had water leaking all into our carpet and could not locate the leak source. Grace Plumbing used an infrared detector and an another type also and located a broken pipe hidden under our floor slab of our house. They broke a hole in the floor repaired the pipe and repaired the hole in the floor. We are very happy with Grace Plumbing and would continue to use them in the future!
Kevin from Grace Plumbing came over in very short period of time. I was very impressed from the onset as upon the initial call, Kevin asked me to send him a photo of the leak (luckily I found it on my own), and he was able to assess my situation right over the phone. I thought that there was a second pipe leaking, so the estimate came out to $600!!
Well, Kevin got to me (shortly as I mentioned), and he quickly took a look and let me know thankfully that there was just one pipe!!! I saved half the $$$ and it was very quick and efficient.
Although I hope to not have an emergency again, I would definitely call them again if needed...I would highly recommend them!
Eileen Henson
8 years ago
My experience with Kevin was second to none ! He was so nice and explained everything so well. I will be having him back for a kitchen project I need to do. If you want top quality plumbing experts, use Kevin / Grace Plumbing Lake Mary.... You will NOT be disappointed !!!!! THANKS Again Kevin !!!!!!
Jonathan Luther
3 years ago
Super friendly and honest company that responded immediately! Great quality work and service was phenomenal. Identified the source of a leak without costing an arm and a leg. Great experience with Grace plumbing. John is the man!!!!
Kevin came out within 1/2 hour as promised. He was friendly.
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