Best Garbage Disposal Repair in New York NY

John Showed up to repair our toilet, evaluated the situation and gave quote. Ordered part, returned on the day and time he said he would. Ended up coming back on two separate occasions to do the repair but at no fault of his own was unable due to the faulty toilet. He would not take money from me although he had come to our home three times. I would use HUB for any repair work we have in the future and strongly recommend them. Try to find a repair person who will come to your home and not charge you a fee just for making the trip. Integrity counts.

Great service!! I was out of town neighbor called told me water coming out my front door immediately found A&E under map on google very fast response they also recommended a great company to have dry out my home
Thanks again

They were prompt and fixed the problem.

The technician was extremely nice and helpful. I had a great experience with Roto Rooter

Our plumber Sal was very accommodating when we requested a specific time due to our busy schedule, and he got the job done very quickly and professionally.

These guys were fast and efficient. The plumber showed up on Cinco de Mayo at 8pm with an hour's notice and cleared my impossible kitchen-sink clog in minutes. Would definitely use their service again. Highly recommended.

Really good service. Mike from Aladdin was super professional and had experience with our brand of heating unit. Highly recommend.

Stanley & Jacob who came to empty my drain, were kind and considerate. They were really knowledgeable and able to fix my problems at a fair cost. I have utilized this company numerous times for blockages, repairs, and replacements, and I intend to continue doing so.

X Y T has been with us for years and we have always been really impressed by the company's professional service. Kind and courteous,very knowledgeable and efficient service. What I liked the best is their honesty and tenacity to get the job done right, whatever it takes.

Excellent service and prompt repair of damaged kitchen sink valve and worn kitchen sink pipe. The technician was very knowledgeable and explained all repair steps to me. I will definitely use Roto Rooter again for any plumbing repairs.

TWO MONTHS AGO TODAY, a supervisor was sent to assess a basic pipe leak. Smith has done work for years for our building and thus their supervisor should perhaps know what he is looking at. finalized a bid then somehow realized that he FORGOT to factor in the cost of dealing with connecting to the main line. Though they seem completely unable to return a call, whenever I called, the person who answered the phone assured me the bid was coming in a day or day. TWO MONTHS AGO TODAY. Guess what- nothing. Completely disappeared. Since we live in a pre war and they are familiar with our building, I've tried using them in the past. Results have been completely pot luck. One plumber who was quite competent fixed a previous pipe leak. Others who came to fix some basic plumbing issues, not only often didn't fix the issue but made it worse. They when you try and get it fixed correctly, those answering the phone at their office give you attitude and bluster. In this case I asked for the plumber who was pleasant, professional and competent and was told couldn't be assigned. Shared this experience with members of our board and the super, but thought others should know about their 'competence'. Good news is they forced be to find a pleasant, professional and competent plumber, so I'll never have to use Fred Smith again. Don't you love happy endings!

Best service ever

They did a wonderful job overall, staying very close to their accurate estimate. Definitely going to use them again for future plumbing projects.

Jake was great and I would totally use him again!! Very honest plumber who pays attention to detail, at the same time very personable and easy to talk to! Rates were competitive and fare! I have already recommended him to my friends!

Top notch. Jason and James actually showed up a little early for the appointment, which was fine. I explained to them the problems, and they got right to work. They had a friendly banter with each other like true partners. They answered all my questions, never condescending to me or acting like it was a hassle, instead understanding that I was just trying to educate myself and learn, so that in the future I can take care of an issue myself or prevent future ones. I absolutely recommend this company, especially after another local one (initials AH) didn't even return my call.

Dov worked with our timeline to help with gas dryer. When it became clear we didn’t need as much work there as originally anticipated, he allowed us to use the amount already paid to do a different service instead. The plumber he sent out was respectful of our house and keeping it clean.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Mike was great. The vigilante team was very professional and provided much needed help/information regarding my heating and cooling needs.

We used Mike to secure a water pipe and to run water to the front yard of our house. He was very knowledgeable and gave us many options. He was on time, worked quickly and overall was very clean. Would definitely recommend and will use again.

Our tankless water heater was not working and Keli came right away (same day) to diagnose the issue, and because I had no hot water they made a huge effort to get it fixed by the next day. Really appreciated the speedy response, and also the great communication regarding pricing/estimates. I loved their online system that allowed me to see line by line what each repair would cost and paying online made it super easy as well.