Best Bathroom And Kitchen Plumbing in New York NY

This was a 15-20 minute easy job (apparently), and the leak is fixed. Tony was great, friendly, and had good humor.

Great service by the men that fixed our leak. Only bad thing is long wait time for the workers to arrive. Other than that , very professional and very knowledgeable staff. They came and were fast and efficient. Will be using this company again.

Sal was extremely helpful, polite, punctual, and efficient. He was responsive and the work performed was of good quality and at a very reasonable rate.

The section of the pipe that was leaking was replaced quickly. This plumber was very experienced and offered the best quote in the area. He was also quick to answer my questions and cared to explain every step of the process.

Great service! Thanks so much for your help

I had standing water in my tub and Sal was able to snake it and remove all of the backed up hair from my drain. I am very appreciative of Sal’s expertise in assessing the problem and the possibilities of the cause of the stoppage. I appreciate that he was able to give me a quote upfront of the cost of the repair. I am also appreciative that he gave me suggestions in order for it not to happen again. I would use them again.

Given that it was a Saturday, we were appreciative of the reasonable prices. We'll make sure to maintain their phone number on hand!

Reliable, straight forward, reasonably priced.

I needed to call a plumber due to a pipe burst on my rental property
In Forest Hills. I called Kew Forest and they were able to show up
Quickly. They replaced the pipe and got the water back on quickly.
The fee was reasonable and the work was done right. I am glad I found them

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Exelent

I called Vigilante Plumbing again because a heating pipe sprung a leak. The service repair person Josh was awesome. He took his time to inspect the pipe and surrounding areas and provided a reasonable quote. He and his helper were professional and cordial, and they cleaned up their workspace afterwards. This is big plus in my book. Josh and his helper have a real commitment to the plumbing profession and they show it by doing excellent work.

He was very professional I’ll definitely call when I have any plumbing issue

I've left multiple voice messages with this company after they overcharged me for a basic plumbing issue. Their original work was poorly done, caused a leak and a potentially dangerous electrical issue that we had to call another company to handle. I had to dispute the charge with my credit card company as I still haven't heard back from them.

They only seem to have an answering service but it's been impossible to talk to an actual person to deal with any customer service or billing issues.

Great people, doing great things! Thank you Pace!

Plumber NYC is a good company for you plumber needs

Had the most pleasant experience with this company when my building management was being absolutely horrid. Actually the best, moved stuff around for us and accommodated with the multitudes of red tape my building has. Wayne was the best he arrived ten minutes early and stayed in the lobby for a whole hour because of paperwork issues and was just so nice and patient. And he got everything done efficiently and well timed. Could not recommend a better service.

Very professional. Came right on time. I was very pleased about how he left no mess behind. I recommend this company

I’ve used TAK many times for my company, Leestone Interiors. Their work quality is high, they are easy to deal with, they are always responsive, and in all of my experience with them I only had one small issue with a dripping faucet (which was fixed within 12 hours). I can’t recommend them highly enough. 5 stars.